Commentary: Top 5 reasons retailers deploy digital signage at the POS

The head of a firm specializing in retail digital signage lists the top reasons for deploying signage at the point of sale.

Research: Half of Americans with mobile phones using them to shop

Users are comparing prices, reading reviews, downloading coupons and making purchases on their phones.

Mobile Monday: Walmart iPad app

Mobile Mondays is a weekly column on mobile apps by retail customer experience expert Mike Wittenstein. Each week, you’ll get a test drive of a leading retail…

Report: Four out of five mobile shoppers frustrated with the experience

Whether the platform is a mobile device, tablet or computer, online customer experience is still fraught with issues.

GlobalShop: Reinventing retail design to fit a multichannel environment

by Kim Williams — Reporter, NetWorld Alliance

The future of retail will be "smaller, flexible, personal and intensely linked."

Mobile Monday: Hyundai Equus app

The app sets the bar high for all retailers, not just auto dealers.

Beanstalk Loyalty offers Facebook check-in via POS terminal

Retailers can use social media on kiosks and POS terminals to better market to their customers.

Study: Personalization key to retail growth

In-store technologies can boost customer satisfaction, according to two new consumer reports.

Mobile Monday: Home Depot app

The app makes shopping easy, and makes customers better shoppers with tools that help avoid extra trips to the store.

AT&T offers customers location-based mobile advertising

by Kim Williams — Reporter, NetWorld Alliance

Customers are concerned about charges for text ads and number of messages.

Mobile Monday: Coach Gift Finder

This special-purpose app's elegance is in how easily it helps customers find the perfect gift.

The three key attributes of effective mobile retail apps

Very few successfully incorporate all three, and without all three, an app will likely be short-lived.

Mobile POS providers earn customers and merit badges

by James Wester

Players in the emerging mobile point-of-sale business are facing an increasingly competitive market.

IBM report: The smarter consumer has arrived

by James Bickers — Editor, Networld Alliance

Growing numbers of people are "instrumented," using two or more technology channels to shop.

DSE: See-through display showing the way for retail digital signage?

by Christopher Hall — w, t

STRATACACHE's Chris Riegel called the PrimaSee display an example of where retail digital signage is headed.

Five rules of real-time marketing

Use new tools and tech to know your customers, and interact with them appropriately.

MFoundry connects consumers to money and coffee

by James Wester

Drew Sievers, CEO of mFoundry, talks about how his company is helping companies like Starbucks offer mobile convenience.

Mobile Monday: Best Buy

Electronics retailer's app copies the in-store experience, is designed from the buyer's perspective.

eBay and PayPal take out their digital wallet

by James Wester

eBay and PayPal revealed their mobile payments plan to analysts and investors.

Mobile Monday: Abercrombie & Fitch app

The A&F iOS app comes up short in a critical area: Actually selling product.