Kiosk acceptance and managing change

February 12, 2009

Self-service technology can improve the experience for shoppers, but helping everyone accept the machines if half the battle     

Callison designs 'playground store' for T-Mobile

February 11, 2009

NEW YORK — Designed to transform shopping for technology products into an approachable, personalized activity, the design for the T-Mobile Playground Store…

Fujitsu launches business analytics for retailers

February 10, 2009

LONDON — Fujitsu Services announced the launch of its new business analytics service aimed at helping retailers turn valuable business data into actionable…

Opinion: Data hurdles to a great multi-channel experience

February 10, 2009

On Windows: The impact poor quality product information has on customer experience is often overlooked. The reasons for this are complex. Fixing the data is…

Elie Tahari uses tech to boost brand loyalty

February 10, 2009

Display & Design Ideas: New York-based fashion designer Elie Tahari says it is using business intelligence technology to boost its profitability and brand…

CompUSA reinvents itself with a Web-driven store experience

by James Bickers — Editor, Networld Alliance

Electronics retailer attempts to replicate online shopping in-store with 'Retail 2.0' strategy.

Retailers embracing a new breed of analytics

February 8, 2009

Business Week: Omniture is emblematic of a new breed of analytic software that's helping retailers capture as much as possible from the dwindling pool of…

Globalshop 2009: The changing face of in-store marketing

by James Bickers — Editor, Networld Alliance

Next month's event will focus heavily on new trends in fixtures, screens and the store as media marketplace.

Wegmans upgrades online shopping list functionality

February 4, 2009

Progressive Grocer: Wegmans.com now enables users to make shopping lists that help them spot savings, check prices before going to the store, remember…

Wincor World focuses on service, automated checkout

by Tracy Kitten — Editor, AMC

Wincor Nixdorf says its latest innovations are enhancing the shopping experience for both retailers and consumers.

Krause Outlet puts 24-hour automated fashion show in the store window

February 2, 2009

RFID Journal: Serendipity, creativity and years of patience are the basis for a clever application that utilizes radio frequency identification to operate a…

PETCO raises average order value with real-time personalization

February 1, 2009

SAN DIEGO, Calif. — Certona, a provider of real-time personalization and revenue optimization solutions for multi-channel retailers, announced today that PETCO…

The convergence of digital signage and mobile marketing

Retail digital signage benefits from a strong mobile integration strategy.

Wincor expands loyalty software capabilities

January 29, 2009

PADERBORN, Germany — Wincor Nixdorf has expanded its software portfolio for international retail companies to include new functions to enable central control…

New York may regulate retail RFID use

January 28, 2009

RFID Update: New York is the latest state to take legislative active to regulate RFID use. Earlier this month Bill A00276, the "Radio Frequency Identification…

Kroger expands mobile coupon program

January 28, 2009

Progressive Grocer: The Kroger Co. has expanded its digital grocery coupon program nationwide with Cellfire's digital coupons that are now available via…

U*Tique launching fully automated luxury shop

January 28, 2009

SANTA MONICA, Calif. — Automated retail start-up U*tique and beauty retailer STUDIO at Fred Segal are launching the U*tique Shop this February. U*tique Shop…

Move over TJX: Heartland data breach may be biggest yet

With literally tens of millions of card transactions at risk, malware found on the server of Heartland Payment Systems may make history.

Digital download tech takes aim at DVD rental kiosks

Warner Bros. and Paramount have become the first major studios to allow retail digital delivery. Does the agreement signal a new business model for movie…

Village Pantry revamps employee training system

January 25, 2009

Convenience Store News: Indianapolis-based Village Pantry sought to revamp its on-the-job training with a solution that provided consistent, high-quality…