Target upgrades info delivery with KANA

October 1, 2008

MENLO PARK, Calif. — KANA Software Inc., provider of multichannel customer-service technology, has closed a seven-figure transaction with leading retailer…

Oracle enters the retail space-planning business

October 1, 2008

REDWOOD SHORES, Calif. — Oracle has announced plans to acquire Advanced Visual Technology Ltd., provider of 3-D visual macro space planning software for…

iCap measures customer reaction to end-caps

September 28, 2008

TAMPA, Fla. — TruMedia Technologies Inc. has adapted its out-of-home digital measurement solution to retail environments. The new iCap solution measures…

Infrared tech measures crowds, shortens lines

September 28, 2008

The Blackpool Citizen: U.K. supermarket Morrisons has implemented a system from iQM that uses infrared technology to measure shoppers entering the store. The…

PCI standard v1.2 clarifies rules

Latest version is tougher on malware, easier on firewalls.

FTC holds workshop on RFID

September 25, 2008

RFID Journal: Industry experts, government officials and consumer advocates from the United States and abroad met with the Federal Trade Commission in…

Jewel-Osco opens first green store

September 25, 2008

ITASCA, Ill. — Jewel-Osco, one of the largest private employers in the state of Illinois, announced it will seek Leadership in Energy and Environmental Design…

Fred Meyer goes HD

September 25, 2008

In-Store Marketer: Fred Meyer has outfitted its electronics departments with a new high-definition digital signage network. Custom content is being developed…

Motorola unveils comprehensive location solution

September 24, 2008

MADRID, Spain — Motorola announced the addition of a real-time location solution to the Wireless Next Generation (Wi-NG) architecture for its RF Wireless…

Digital Signage Expo East wrap-up

Quality attendees meant more bang for the buck, exhibitors said.

Opinion: Most loyalty programs use the wrong incentives

September 22, 2008

Wall Street Journal: The biggest problem with loyalty programs, according to two professors of management science, is that most retailers adopt a…

Kodak unveils new experiential store design

September 22, 2008

COLOGNE, Germany — Eastman Kodak Company today unveiled its new "KODAK EXPRESS Experiential Store" design, which creates a new photo retailing paradigm for…

Hackers 'are picking on the small guys'

by James Bickers — Editor, Networld Alliance

New research into recent card breach incidents may surprise merchants.

BlinkMedia unveiling its Intelligent Shopping Cart

September 21, 2008

TechTree (India): BlinkMedia announced plans for its Intelligent Shopping Cart, a battery-powered, tablet-like device that will rest on a shopping cart. Tied…

Touchscreens engage shoppers at NY Fashion Week

September 21, 2008

NEW YORK — Azure Media, a mobile marketing strategy firm, released FIA Touch, an interactive and mobile digital signage solution during the Mercedes-Benz New…

HP powers retailers with POS, invoice-processing systems

September 16, 2008

HONG KONG — HP has introduced a range of scalable products and solutions for retail businesses that are designed to help drive an enhanced customer experience…

iPhone used to hook customers

Innovation must meet standard etiquette and privacy best practices.

Lesson for retail? Obama's veep text misses 50% of subscribers

September 7, 2008

When Barack Obama promised a text message as the means by which he'd announce his selection for vice president, the news was seen as a coming-of-age for…

Kiosk maker gets green thumbs-up

September 1, 2008

GRAFTON, Wis. — Frank Mayer & Associates has completed the Restriction of Hazardous Substances compliance program. RoHS places standards on electronic…

Test in Europe predicts slow roll-out of mobile wallet tech

September 1, 2008

VNUNET: The largest trial of near-field communications in Europe suggests that commercial deployment of the technology will take years rather than months…