E-commerce and brick-and-mortar retailers targeting millennials and other tech-savvy consumers should give serious consideration to accepting the virtual…
read nowby Jeannie Walters — Chief Customer Experience Investigator, 360Connext
Lowe's is experimenting with customer service robots. What could possibly go wrong?
read nowNovember 25, 2014
The Swirl platform is currently deployed at retailers throughout the U.S. and Canada, including Lord & Taylor, Hudson's Bay, Urban Outfitters, Alex & Ani…
read nowNovember 25, 2014
According to the companies, Shazam-In Store, part of Shazam's larger expansion strategy into consumer-facing environments, is integrated into the existing…
read nowNovember 24, 2014
Founder Jack Dorsey says support will come in 2015.
read nowby James Bickers — Editor, Networld Alliance
As the holiday shopping season really gets underway, retailers need to make their online shopping experiences as frictionless as possible. This presentation…
read nowby Christopher Hall — w, t
The Shazam mobile app will now bring shoppers and advertisers even closer together at ground zero for the retail experience, the shopping mall, via digital…
read nowby James Bickers — Editor, Networld Alliance
The launch included midnight debuts of the game, and featured 10 minutes of original content unique to the stores.
read nowNovember 17, 2014
The installations create an informative, entertaining and streamlined shopping experience, including connecting shoppers more closely to the farmers who…
read nowNovember 14, 2014
The Merchants Payments Coalition wants to educate Congress members and their staffs about upcoming innovations in payments.
read nowby James Bickers — Editor, Networld Alliance
The luxury brand is debuting its new store, featuring "connected walls" and high-tech dressing rooms.
watch nowNovember 12, 2014
Renowned economic strategist Bruce Fenton, Managing Director of Atlantic Financial, has been confirmed as a featured Summit speaker.
read nowNovember 12, 2014
A new report has been issued from Kent State University's School of Journalism and Mass Communications titled "Business on Demand," a collaboration between the…
read nowNovember 11, 2014
The ARTS Operational Data Model is a retail-specific roadmap that allows a company to plan how it organizes and uses its transaction data.
read nowby Jeannie Walters — Chief Customer Experience Investigator, 360Connext
Customers are willing to pay more for a better experience. Here are five retailers using technology to deliver it to them.
read nowNovember 10, 2014
Shoppers can now add Coupons.com's Card Linked Offers via their Samsung Wallet for automatic redemption at checkout.
read nowNovember 7, 2014
Company announces partnership with Bitpay.
read nowby Laura Miller — Director of Marketing, Kioware
With the liability shift now less than a year away, it's time for retailers to get serious about their compliance plans.
read nowMost of the data you're looking for is already in place; it's just a matter of going beyond spreadsheets to find it.
read nowNovember 4, 2014
Armed with Clover Mobile, merchants can place orders, take secure payments, scan inventory, clock in employees, sync sales data with their accounting packages…
read now