How SaaS personalization breathed new life into legacy retail platform

by Bhargav Trivedi — Solutions Architect, Bloomreach Inc.

Transforming digital experiences doesn’t always require starting from scratch. In fact, some of the most effective innovations begin at the edges where user…

Amazon robots may replace 500K-plus jobs in years ahead

October 27, 2025

Amazon's adoption of robotics could end up replacing more than half a million jobs with robots in the coming years.

Steven King to keynote, co-host ARKI 2025: A new era for automated retail and kiosk innovation

by Sandra Carpenter — Editor, Networld Media Group

Steven King of BlueSky Robotics will co-host and keynote ARKI 2025, exploring how automation and AI are redefining self-service and retail.

National Retail Solutions (NRS) Launches Toy and Coat Drive with Bessie Green Community

National Retail Solutions (NRS) has launched a month-long toy and coat drive in partnership with Bessie Green Community through the NRS Cares program.

Electric Era unveils EV charging kiosk built for retailers

October 24, 2025

Electric Era has launched RetailEdge, an AI-powered EV fast charging platform designed for retail environments, marking what the company calls the industry's…

MicroTouch launches tablet, outdoor touchscreens for retail

October 24, 2025

MicroTouch has introduced two touchscreen products designed to enhance operations in retail: the Mobile Tablet M1-101RT-A1 and the Outdoor Open Frame Series of…

Designing AI strategies to enhance customer trust, call agent well-being

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

A free one-hour webinar provides a roadmap on how retailers can responsibly deploy AI to handle customer calls and analyze voice interactions in real time…

The Future of Customer Trust: Responsible AI in CX Voice Channels

As retailers adopt AI in customer service, the challenge goes beyond efficiency—it’s about trust. Customers expect fast, frictionless support, but also…

Presented by Modulate

Factor4 intros self-serve kiosk for gift card sales

October 21, 2025

Gift card and loyalty solutions provider Factor4 has launched a fully customizable self-service kiosk designed to streamline gift card purchases and balance…

Building Customer Trust: How Retailers Can Create Secure and Seamless Shopping Experiences

Learn how retailers can foster customer confidence through seamless and secure interactions. This blog uncovers the role of strong data protection, convenient…

Smarter Stays: How AI Is Enhancing Guest Experience

See how AI is transforming hospitality by creating more seamless, personalized, and efficient guest interactions. This blog explores how smart tools and…

Let’s Talk Retail Episode 4: Modular Technology for Restaurants and Entertainment Venues

Explore how modular technology is transforming restaurants and entertainment venues. This video highlights how flexible platforms, scalable systems, and…

Power, Connectivity, and Uptime: Smarter Ways to Keep Self-Service Running Strong

In this webinar, Micah Larsen, Sales Director at Switch Always On will explore the two foundational elements that every unattended retail, kiosk, vending, and…

Presented by Switch Always On

Walmart, OpenAI team on AI-first shopping experiences

October 17, 2025

Walmart is partnering with OpenAI to create a first-AI shopping experience that will allow customers and members to complete purchases from Walmart directly…

Fashion retailer Oh Polly taps LED displays to drive shopper engagement

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Oh Polly, a U.K. fashion brand deploys transparent StandardVision's Clear Canvas LED displays across store windows as an immersive digital layer to drive…

Museum Technology for the Future: Interactive Exhibits & Digital Experiences

Museum innovations & technologies shape the museum of the future with immersive AR & VR experiences, interactive exhibits, self-service solutions that boost…

Presented by eyefactive GmbH

Experts share self-checkout challenges, advancements at upcoming Automated Retail & Kiosk Innovation Show

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The evolution of the self-checkout technology is the focus of a panel talk at the upcoming Automated Retail & Kiosk Innovation Show taking place in December.

DoorDash launches delivery robot Dot

October 10, 2025

DoorDash has launched Dot, a delivery robot that can navigate roads, bike lanes and sidewalks.

Walmart taps Wiliot to revolutionize supply chain operations

October 8, 2025

Walmart is teaming up with Wiliot, which provides ambient IoT technology, to revolutionize supply chain operations.

The ripple effect: 5 ways modern POS technology multiplies retail ROI

by Retail Customer Experience

POS mobility empowers associates, boosts basket size, and elevates the customer experience and satisfaction.

Presented by Aptos, LLC