New York City WIRED store displays Fiserv's mPOS solution

December 13, 2013

This Christmas holiday season, shoppers visiting WIRED magazine's ninth annual WIRED store in New York City will be able to experience Fiserv's SpotPay mPOS…

Multidev Technologies announces new POS platform

December 12, 2013

Multidev Technologies, developers of ChainDrive POS, announced a complete redesign of the product's interface and the addition of new dynamic features.

5 ways to a customer-centric contact center

Your contact center is often the first introduction - or the last straw - a customer has with your company.

Anonymity, privacy and onions: How Tor might impact online retailers

by James Bickers

The anonymous browsing protocol raises real concerns for anyone accepting payments over the Internet.

IDC Retail Insights releases top 10 predictions for 2014

December 10, 2013

IDC Retail Insights today hosted a webinar, "IDC Retail Insights 2014 Predictions: Worldwide Retail" highlighting the top 10 predictions for the year ahead. It…

ExxonMobile joins MCX mobile payments alliance

December 10, 2013

ExxonMobile has signaled its interest in promoting mobile payments by joining the Merchant Customer Exchange. The member-owned MCX is building a…

Startup unveils wearable tech for retail floor, cloud connection

December 10, 2013

Technology start-up Theatro today announced the general availability of the Communicator Software-as-a-Service offering, a mobile workforce productivity…

SAP unveils new predictive analytics platform

December 10, 2013

Nearly 95 percent of organizations report an increase in the volume of data they have been dealing with over the last 12 months and 75 percent of organizations…

Jeopardy-winning computer Watson coming to retail apps

December 10, 2013

Watson, the IBM supercomputer that beat the two winningest Jeopardy contestants at their own game in 2011 is headed to your smartphone.

Meet the new and improved Square card reader

December 9, 2013

Square has launched the latest version of its mobile card reader, which it said performs better, is more accurate and uses less power than previous versions.

Apple Stores turning on iBeacons today

December 6, 2013

Earlier this week, The Associated Press got a demonstration of how Apple is going to use its iBeacon technology inside its retail stores. Those iBeacons are…

NRF applauds 'patent troll act'

December 5, 2013

The National Retail Federation today issued the following statement from Senior Vice President David French on House passage of H.R. 3309, the Innovation Act…

LUX Beauty Boutique rolls out in-aisle checkout app

December 4, 2013

Toronto-based company Digital Retail Apps announced the roll-out of its mobile app SelfPay at LUX Beauty Boutique in Edmonton, Alberta, Canada. With SelfPay…

Mobile Email Scorecard names the best retail email campaigns

December 3, 2013

LightningBuy, a single-click mobile checkout platform that lets merchants sell directly from email and social media posts, has announced the retailers with the…

OnCue Technologies demonstrates interactive POS system

At this year's Customer Engagement Technology World, OnCue Technologies brought a demo unit of an interactive POS system for retail which features audio and…

Understanding the Mobile Location Analytics Code of Conduct

Retailers can comply with best practices for customer privacy while still ensuring the best holiday shopping experience.

GiftLogic POS software adds layaway module

November 25, 2013

GiftLogic has announced a new layaway feature available to users of its GiftLogic POS software. According to a spokesperson from GiftLogic, the tool "makes it…

Apple advertises for payments software engineer

November 25, 2013

The payments world has long wondered if, when and how Apple will jump into the space in a definitive way. Now there's one more tidbit to fuel speculation.

'Tis the season for digital signage at Saks Fifth Avenue

by Christopher Hall — w, t

Digital signage is playing a leading role in this year's Saks Fifth Avenue holiday display in New York City.

Bon-Ton Stores adds shoe-based mobile marketing solution

November 22, 2013

When in doubt, talk to the shoe.