Augmented reality is part of IKEA's 2013 catalog

July 25, 2012

IKEA is taking the catalog experience up a notch, using augmented reality to grab readers' attention. After downloading the IKEA app to smartphones or tablets…

Solution to help retailers of 'any size' offer digital coupons

July 24, 2012

With more than 55.7 million American consumers using online coupons each year, retailers of all sizes are looking to provide shoppers with easy ways to obtain…

Oregon grocer selects cloud-based payment platform

July 24, 2012

C&K Market Inc., an Oregon-based grocer, has rolled out a cloud-based, software-as-a-service (SaaS) solution from Retalix Connected Payments across its 6…

Customer reviews, social marketing go mobile with iPad kiosk, Terillion app

July 24, 2012

Utah-based iPad Enclosures and software provider Terillion are partnering to help businesses integrate social media analytics and mobile solutions into their…

Mobile mapping app helps Walgreens customers locate products

July 23, 2012

Shoppers can map any Walgreens store on their smartphones, thanks to the retailer's partnership with aisle411, a mobile retail navigation service. The…

Macy's novel approach to rolling out mobility in 800 stores

by Chris Petersen — Owner, IMS

Unless you have been living under a rock lately, you'll know that showrooming is one of the hottest topics in retailing. Consumers are increasingly using their…

Golf retailer seeing lift from mobile website

July 19, 2012

Specialty golf retailer Golfsmith is using mobile cloud technology from Moovweb to run its experimental mobile website and iPhone app. Golfsmith's desktop…

Charming CHARLIE adds in-store experience analytics tool

July 18, 2012

ForeSee, a customer experience analytics company, has announced that it will measure and analyze the in-store customer experience for Charming CHARLIE.

Petco discovers shopping trends with new analytics solution

July 18, 2012

Petco is learning about its customers with a new text analytics solution from LivePerson Inc., a provider of real-time engagement solutions. The pet store…

Digital sign co unveils e-paper products to create seamless retail solution

July 18, 2012

Altierre Corp., a provider of low-power wireless technology that enables dynamic pricing, promotion and product information in brick-and-mortar stores, has…

Tokyo toy co testing augmented reality kiosks

July 16, 2012

A Tokyo toy company is testing kiosks with augmented reality capabilities to allow shoppers to interact with toys even when they're still in packaging.

Best Buy Canada selects Stibo multichannel platform

July 12, 2012

Stibo Systems has announced that Best Buy Canada has selected its solution to optimize its customer's online and mobile e-commerce experience. Best Buy Canada…

Nivea promotes products via digital shelf

July 11, 2012

Nivea in Germany is replacing some of its standard in-store product shelves with the digital multidisplay shelf-edge display solution designed by Crystal…

Socket Mobile, LightSpeed partner on interactive POS

July 10, 2012

Socket Mobile, a provider of mobile productivity solutions, is working with LightSpeed, a retail technology company, to design "Personalized selling with…

Jeweler launches gesture-driven tool

July 9, 2012

Jewelry Designer George Jensen is helping online shoppers get a hands-on experience with the launch of an augmented reality tool designed by Holition, a…

RCE Podcast episode 3: Why (most) retailers shouldn't worry about showrooming

July 6, 2012

New survey data reveals that most retailers have nothing to fear from the mobile-enabled consumer, and on today's call our panel discusses why that is - and…

Skype Station digital signage kiosks taking off

Estonian tech company says new Skype-capable kiosks will drive traffic and ad revenue for customers.

Retail Customer Experience Executive Summit adds 3rd day for Social Media Bootcamp

July 5, 2012

RetailCustomerExperience.com is adding a third full day, focusing on helping retailers navigate social media, to its annual Retail Customer Experience…

Microsoft's new technology could be a mood lifter

by Bryan Pearson — President, LoyaltyOne

If there is one thing I have learned during my years in marketing, it is that it's a lot easier to engage a happy person than an angry one.

Go mobile or go home: Check-out lines are disappearing

Retailers must embrace mobile POS solutions to stay relevant.