Microsoft makes surprise decision to expand retail presence

July 13, 2011

A story at WindowsITPro.com reports that Microsoft will dramatically step up the pace of store openings over the next two years.

Study affirms importance of in-store technology

July 12, 2011

Retailers are turning to technology to boost customer satisfaction, productivity and multi-channel sales, according to a study co-sponsored by HP and RSR…

Ten best practices for implementing mobile into retail operations

Mobile is the Internet of this decade, and devising a strategy to leverage it is a necessity.

Cash-flush retailers will spend on IT

July 11, 2011

Retailers have extra cash and nearly half of the top 100 plan to lay out some of it on technology, a Reuters news story reports.

Kamal Osman Jamjoom upgrades Oracle retail applications to support growth

July 10, 2011

In a move intended to improve merchandise management across its franchise and private label brands, Middle East retail group Kamal Osman Jamjoom has upgraded…

Some supermarkets rethink self-checkout

July 10, 2011

Ten years after its introduction, some grocery chains are beginning to replace DIY checkout lanes with speedier or more customer service-oriented formats…

SingTel flagship store sets the bar for an interactive retail experience

July 7, 2011

Asian communications giant SingTel and digital self-service specialist Yeahpoint have announced the opening of the new flagship SingTel retail store at…

Muzak extends partnership with Sports Authority

July 6, 2011

Muzak, a Mood Media company and provider of sensory branding services for business in North America, announced today that it has signed a new agreement with…

Duane Reade introduces 'Virtual Assistant'

July 6, 2011

Shoppers entering the flagship Duane Reade drugstore in Manhattan, New York, will now be greeted by the retail industry's first "virtual assistant." As…

NetWorld Alliance publishes introductory guide to self-service and kiosk usability

July 6, 2011

LOUISVILLE, Ky. – NetWorld Alliance, publisher of Kiosk Marketplace and other B-to-B news and information portals, has published "Executive Briefing…

Transaction Wireless secures patent for social gifting tech for Facebook

July 5, 2011

Transaction Wireless, a provider of multi-channel digital gift card and integrated marketing solutions, announced today that it has been granted a United…

Survey: Retailers unsatisfied with cross-channel abilities

Only 21 percent of retailers are satisfied with their ability to deliver across channels.

Interactive window displays debut in UK

July 4, 2011

Hidden Creative, a Manchester, UK creative agency, has unveiled the newest in window displays: a fully interactive display that window shoppers control with…

Foursquare and American Express

by Jim Joseph — President, Lippe Taylor

I think a new day may just be beginning for location-based social media. Late last week Foursquare announced a new partnership with American Express…

Dassault Systèmes announces new release of 3D design software

June 29, 2011

Dassault Systèmes announced it has made available Release 2012 of its Version 6 Computer Aided Three-dimensional Interactive Application (CATIA). The new…

OpinionLab adds mobile, QR support to VOC program

June 28, 2011

OpinionLab, provider of voice-of-customer (VOC) listening technologies, has extended its mobile customer feedback tools to make it even easier for consumers to…

Bicycle retailer Jenson USA selects Junction Solutions for multi-channel

June 27, 2011

Junction Solutions, a provider of vertical, market-specific on-premise and on-demand software applications and services for the multi-channel retail, food and…

Walgreens unveils web pickup service

June 27, 2011

Walgreens has combined the convenience of online shopping with its neighborhood stores by introducing its new Web Pickup service at locations throughout the…

Belk taps Oracle to transform its operations

June 27, 2011

Belk, the nation's largest privately owned mainline department store, has selected Oracle Retail Merchandising System to transform its business operations and…

Abe's of Maine integrates customer feedback with site search

June 26, 2011

SLI Systems announced today that online camera and electronics retailer Abe's of Maine has improved its e-commerce site usability by integrating customer…