NRF: Target, Walgreens execs talk mobile strategy

by James Bickers — Editor, Networld Alliance

Executives discussed their strategic approach to integrating mobile with the in-store, online experiences.

Livetweet: Follow the NRF 2011 Big Show

This weekend, the retail world will converge on New York City for the NRF 100th Annual Convention & EXPO. The event takes place January 9-12 at the Jacob…

At CES, Alcatel-Lucent unveils six new retail solutions

January 6, 2011

At this year's Consumer Electronics Show (CES) in Las Vegas, six new retail solutions were debuted by the ng Connect Program, founded by Alcatel-Lucent.The…

Starmount launches mobile POS system for retail

January 5, 2011

Starmount has introduced its new mobile selling assistant, Engage, which it says allows retailers to deliver a more efficient, personalized store experience…

Aruba announces Wi-Fi solution for in-store mobile marketing

January 5, 2011

Aruba Networks has announced a new Wi-Fi solution for in-store mobile marketing, developed in partnership with Digby and Nearbuy Systems, that it says enables…

Tomax adds employee biometrics to POS line

January 4, 2011

Tomax, a provider of real-time merchandising and store execution software applications and services, has integrated U.are.U fingerprint biometrics from…

Fred's Inc. chooses KSS Retail for price modeling and optimization

January 4, 2011

Discount retailer Fred's Inc. of Memphis, Tenn., has selected KSS Retail as its provider of price modeling, forecasting and price optimization. Fred's, with…

Drugstore.com uses live chat, email management to improve customer experience, revenue

Drugstore.com utilizes a solution from RightNow Service, which includes Web self-service, agent desktop, live chat, email management and voice for order…

Reduced Space Symbology increases efficiency, convenience at Dorothy Lane Markets

Revolutionary small barcode from the Uniform Code Council brings robust identification to produce and meat categories.

The top 10 Retail Customer Experience stories of 2010

by James Bickers — Editor, Networld Alliance

Practical information and tactics resonated loud and clear with readers this year.

Council takes wait-and-see approach to mobile payments

PCI SSC announced it would not approve or list any mobile-payment applications as compliant for the time being.

Item-level RFID comes to 150 European stores

December 20, 2010

Technology company Trimble Navigation Limited announced today that its ThingMagic M5e and M5e-Compact RFID reader modules are being used as part of an…

New Buy.com mobile app features barcode scanning, voice recognition

December 19, 2010

Online retailer Buy.com has launched its new app for Apple iPhone and iPod Touch. Using barcode technology and an advanced voice-recognition platform from…

I-Display rolling out battery-operated digital shelf display

December 15, 2010

London-based i-Display has announced that it is producing the iShelf, a battery-operated, digital signage shelf display that company representatives said can…

Visa Mobile app brings location-based services to iPhone

December 14, 2010

Visa Inc. today announced it is making shopping easier and more convenient for budget-conscious consumers by offering the Visa Mobile application for the…

Crate and Barrel partners with shopkick

December 13, 2010

Crate & Barrel, a multi-channel home furnishings retailer, has joined shopkick as the latest strategic partner to deliver location-based shopping rewards…

Why hasn't RFID adoption taken off in retail?

New technologies, trends point to RFID making a big impact on retail in the coming months.

Five retail IT trends to watch in 2011

From inventory optimization to mobile marketing, retailers will focus on customer retention in the coming months.

Checkpoint unveils 'retail RFID in a box' solution

December 8, 2010

Checkpoint Systems has announced an "out-of-the-box" Handheld Visibility Solution for closed-loop apparel retailers and department stores.

Reflecting on Virtual Success

by Lisa Biank Fasig — Director, JZMcBride and Associates

Macy’s has installed an interesting feature at its flagship store in Manhattan – a 72-inch digital “mirror” that enables customers to virtually try on all…