Social Guardian tool helps retailers protect online reputation

July 6, 2010

ChannelNet, a provider of multichannel solutions, has announced the launch of Social Guardian, its online reputation management service. The service is…

Cold Stone Creamery debuts 'social e-gifting' program

July 6, 2010

First Data Corp. and Cold Stone Creamery announced they have teamed up to offer a new gifting application through Facebook. Starting today, loyal Cold Stone…

Mobile barcodes continue march towards mass adoption

by Sharon Goldman — Senior Director, COLLOQUY

Using 2D barcodes as virtual loyalty cards that offer rewards is  a significant investment for large retailers, who must invest in special equipment to read…

The manufacturer's role in shopper-centric category management

Manufacturers and retailers need to work together to get the most benefit from shopper-centric analytics.

F.Y.E. connecting stores, products with 'playful' website

June 29, 2010

F.Y.E., a national retail chain of more than 550 stores offering a wide selection of entertainment products, including CDs, DVDs, video games and more…

HSN to launch new mobile shopping site

June 29, 2010

HSN announced today the launch on July 1 of HSN Mobile, a user-friendly, mobile-optimized version of the retailer's top-ten-trafficked e-commerce site hsn.com.

NRF: Three-quarters of online retailers are dialing up mobile strategies

One in five retailers boasts having a fully implemented mobile strategy in place already.

OpinionLab releases mobile feedback system

June 24, 2010

OpinionLab, provider of voice-of-customer (VOC) listening technologies, recently announced the launch of DialogCentral, a portable, universal feedback system.

Pennsylvania's new wine kiosks get panned

by James Bickers — Editor, Networld Alliance

A massive new kiosk that dispenses wine by the bottle is being met with ridicule in oenophile circles.

Sears, Kmart to sell movies, TV shows on demand

June 22, 2010

Two more retailers have joined the growing list of companies wanting to snag some of the revenue being spent on at-home, on-demand entertainment: Reuters…

Radiant rolls out real-time retail reporting tool

June 22, 2010

Radiant Systems Inc. has announced that it has launched CounterPoint SmartAlerts, a powerful new tool within its CounterPoint retail product suite that helps…

UK retailer One Stop uses behavioral planning tool to optimize store space

June 22, 2010

Galleria Retail Technology Solutions has announced that One Stop, a leading UK convenience retailer, has selected Galleria to help it optimize selling space…

SocialConnect weaves together brand experience, the social web

June 22, 2010

Bazaarvoice, a provider of hosted social commerce applications, has announced the SocialConnect suite to help brands safely and effectively leverage the power…

Eyewear retailer brings sunlight into the store

Transitions Optical's new kiosk uses artificial daylight to show off its adaptive lenses.

Retail loyalty’s big leap

by Sharon Goldman — Senior Director, COLLOQUY

My former DMNews colleague, Nathan Golia, wrote a great piece about the growth of retail loyalty programs in a past issue — which I must say, if I can toot…

Urban Outfitters selects Starmount to develop mobile POS

June 21, 2010

Starmount today announced it has signed an agreement with global retailer Urban Outfitters, Inc., to develop an in-store mobile POS application. Deployed on…

Finding retail marketing insight from within your database

Extracting business insight from raw data is possible through the establishment of a sound analytics process.

RBM Technologies introduces solution for product-level merchandising execution

June 17, 2010

RBM Technologies, provider of in-store visual merchandising management solutions for retailers, has announced a new product offering to help retailers optimize…

Gold Mobile launches GoMo Wallet

June 17, 2010

Gold Mobile has introduced its “GoMo Wallet,” a new mobile-based Software as a Service (SaaS) customer loyalty solution that provides a scalable, highly secure…

Blockbuster competitor tests game kiosks

June 15, 2010

While NCR. Corp. and Blockbuster have been battling for inroads against redbox in Texas, the industry-leading DVD rentor is adding video games to its machines…