IBM, Sky IT help apparel companies follow consumer buying trends

January 10, 2009

ARMONK, N.Y. — IBM and Sky IT Group are helping fashion and apparel suppliers, like New York-based Theory, to more intelligently take advantage of consumer…

Software from Q helps retailers buck the downturn

January 9, 2009

MINNEAPOLIS, Minn. — With Marks & Spencers shedding staff, Debenhams and Next reporting weak sales over Christmas, Zavvi in receivership and others major…

Sports retailers embrace Microsoft Retail solutions

January 8, 2009

REDMOND, Wash. — Microsoft Corp. reported today that among its 305,000 Microsoft Dynamics customers worldwide, a growing percentage of professional sports…

Kroger data-mining drastically increases coupon redemption

January 6, 2009

Washington Post: Although the recession has revived penny-pinching, Americans are still redeeming only one to three percent of paper coupons. In contrast, the…

Shoe retailer rolling out massive POS upgrade

January 6, 2009

RICHARDSON, Texas — Fujitsu Transaction Solutions Inc. announced today that Genesco Inc., a leading North American shoe and headwear retailer, will upgrade…

Meridian and NEXTEP unveil 'Swipe & GO!' kiosk line

January 6, 2009

ABERDEEN, N.C. — Meridian Kiosks and NEXTEP announced the launch of their new "swipe & GO!" line of self-checkout solutions. Designed to fit in any…

AMSi launches Storecasting audio platform

January 4, 2009

CHARLESTON, S.C. — American Media Services Interactive (AMSi) announced the launch of Storecasting, its customizable audio content platform for retail or…

NRF preps the Customer Experience Pavilion

by James Bickers — Editor, Networld Alliance

This year's Big Show to emphasize real-world tools for shaping the customer experience.

Opinionmeter offers guide to retail survey kiosks

January 4, 2009

SAN LEANDRO, Calif. — Opinionmeter International, developer of an award-winning customer satisfaction feedback system, recently sponsored the publication of…

Store traffic reporting - are new tools needed?

Commentator Judy Hopelain says retail traffic numbers are conflicting, and possibly part of a "massive undercount."

CORESense multichannel software adds Adobe media platform

December 30, 2008

SARATOGA SPRINGS, NY — CORESense Inc., provider of on-demand, multi-channel retail management software for small and medium-sized retailers (SMRs), announced…

Retail's new motto: Many happy returns

December 28, 2008

The News & Observer (N.C.): Employing new technology and softening some return policies, cash-strapped retailers are intent on making the returns process…

London retailers set up 3-D virtual shops

December 28, 2008

The Times (London): An ambitious new scheme to duplicate online the real-life experience of a shopping expedition in central London is promising to transform…

Retailers open shop in Second Life

by James Bickers — Editor, Networld Alliance

Just in time for last-minute shopping, Canada Post sets up virtual stores where shoppers can buy real products.

User-generated classified ads coming to pharmacy screens

December 23, 2008

SINGAPORE — Linux-based digital signage provider 1-2-1VIEW will be rolling out a network of sites with a classified ads section for 33 outlets of the Tigas…

Mobile 'sat nav' features drive shoppers into stores

December 21, 2008

Times Online: The high street is fighting back with high-tech devices to lure customers away from the Internet and back into shops. Shoppers will be able to…

New GameStop prototype store opened in Florida

by James Bickers — Editor, Networld Alliance

December 21, 2008

A member of the gaming forum NeoGAF has stumbled upon a prototype store for the next generation of the GameStop shopping experience. Although he was told by…

Carphone Warehouse starts measuring customer experience

December 18, 2008

Retail Week: Carphone Warehouse is the latest retailer to work with Fizzback to assess the experience it provides to customers. Fizzback's technology allows…

Wincor Nixdorf U.S. CEO: retail will grow

by Tracy Kitten — Editor, AMC

This year will mark the first Wincor World for U.S. chief executive Patrick Wright, who has already taken steps to help build the company's strength with…

Italian supermarket giant installs electronic shelf labels

SISA installing "epop" displays in 15 locations before Christmas.