Technology News & Media

Shoppers want retailers to show how green they are

July 21, 2008

Boston Business Journal: A retail business may be green and sustainable, but unless those details are clearly communicated to shoppers, the store might not be…

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Tracking customer analytics breeds loyalty

July 20, 2008

Destination CRM: A recently published report by Aberdeen Group finds that best-in-class retailers are five times as likely as laggards to be tracking, storing…

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More retail marketing dollars headed to new media

July 20, 2008

B to B: A 2007 survey conducted by the Association of National Advertisers and BtoB revealed that 70 percent of marketers have plans to shift money from…

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Channel integration still a challenge for most retailers

July 20, 2008

Investor's Business Daily: Circuit City customers have been able to buy something online and pick it up at their closest retail location since the early…

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More retailers testing the 'wisdom of crowds'

July 20, 2008

San Francisco Chronicle: Companies like Threadless, a T-shirt company in Chicago, and Ryz, an athletic shoe company in Portland, Ore., are making it possible…

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Customer experience and IP

by James Bickers — Editor, Networld Alliance

Protecting crucial aspects of an in-store experience against imitators.

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Fashion retailers need to integrate online, in-store

July 17, 2008

Internet Retailing: With the notable exception of a few large retailers, the majority of traditional brick-and-mortar fashion retailers have so far failed to…

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Tomax, CXA partner on tech for auto retailers

July 17, 2008

eWeek: Enterprise retail solutions provider Tomax and WHI Solutions, a specialist in technology for automotive retailers and wholesalers, are integrating key…

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Modiv Media upgrades in-aisle marketing technology

July 17, 2008

BOSTON — Modiv Media has released the newest generation of in-store media delivery and self-service shopping, melding advanced behavioral and contextual media…

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Tyco acquires video analytics firm IntelliVid

July 16, 2008

PEMBROKE, Bermuda — Tyco International announced the acquisition of the assets of IntelliVid, a leading developer of retail-focused intelligent video analysis…

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Staples expands video-assist program

July 14, 2008

SEATTLE — Experticity, provider of video-assisted customer support solutions, announced that Staples Business Depot, Canada's largest supplier of business…

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Trying on Clothes, 2.0

by James Bickers — Editor, Networld Alliance

Do shoppers want high-tech dressing rooms?

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TNS unveils new in-store metric for grocers

July 13, 2008

Marketing Daily: TNS is unveiling a new way to measure grocery-store behavior, one it says will give both grocery retailers and packaged-goods marketers new…

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IBM webinar reveals self-service trends

July 13, 2008

LOUISVILLE, Ky. — Employee-facing self-service is on the rise, and more self-service devices will be managed centrally in the next several years. Those are…

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Big-name retail comes to grips with online

July 9, 2008

CNBC: If there's one indisputable truth about retailing on the Internet, it's that the established retail cliques have consistently underestimated how it…

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ADFLOW, Shopguard develop trigger technology for kiosks

July 9, 2008

CHICAGO — ADFLOW Networks, a provider of Web-hosted digital signage and interactive kiosk solutions, announced that it has partnered with Shopguard, one of the…

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Calgary Co-op completes self-checkout install

July 8, 2008

DALLAS — Calgary Co-operative Association Limited (Calgary Co-op) has completed a chain-wide rollout of self-checkout that has enhanced customer service and…

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USPS updates tech with NCR

July 8, 2008

DAYTON, Ohio — The U.S. Postal Service has selected NCR Corp. as the exclusive provider of retail POS hardware for thousands of postal counters across the…

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Digital signage innovations create fashion-forward displays

July 7, 2008

Display & Design Ideas: Digital signage has become commonplace in retail. So in order to really spice things up, retailers have begun incorporating a…

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Checkpoint acquires OAT to become one-stop RFID shop

July 7, 2008

RFID Journal: Checkpoint Systems of Thorofare, N.J., announced that it would acquire OATSystems of Waltham, Mass. Checkpoint is best known for its leadership…

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