More gift cards going unredeemed

December 17, 2007

A Consumer Reports survey conducted in October found that among people who received a gift card during the 2006 holiday season, 27 percent of them left one or…

Stop & Shop offers language assistance to pharmacy customers

December 16, 2007

Boston Herald: Stop & Shop Supermarket Co. is giving some translation assistance to its pharmacy customers who speak little or no English. The supermarket…

RFID: Uncovering the value

December 16, 2007

In this business paper by SAP and Intel in collaboration with Retail Forward and M-Lab, the METRO Group Future Store Initiative presents a combination of…

Let your customers break (fresh) bread

December 13, 2007

If Ron Wilkinson has his way, consumers are about to acquire a taste for very, very fresh bread. His Bread Bakery, a 7-foot-tall, 4-foot-wide machine, churns…

JCPenney launches 'Know Before You Go' campaign

December 13, 2007

If you can't beat 'em, integrate 'em: JCPenney recently unveiled a new initiative on its Web site, "Know Before You Go," aimed at bringing the online and…

Kohl's stores going green

December 12, 2007

Department store chain Kohl's is joining the growing number of companies emphasizing environmentally friendly facilities. The company is working towards…

The planning puzzle

by James Bickers — Editor, Networld Alliance

For technology, intelligent planning makes all the difference.

Digital Signage Show to debut during '08 Self Service Expo

December 11, 2007

TRUMBULL, Conn. — Self Service Expo conference organizers have announced the debut of their highly anticipated new event, The Digital Signage Show. The…

Coinstar, redbox take aim at c-stores

December 11, 2007

ATLANTA — No longer content to place DVD-rental kiosks solely in McDonald's restaurants and grocery stores, Coinstar and redbox announced plans to deploy…

Snag shoppers with self-service

Self-service is a key part of any smart multi-channel strategy.

Nike opens first NikeID Studio

December 10, 2007

Nike recently opened its first "NikeID Studio" in London, following similar installations in New York City, Paris and Osaka. The concept connects the in-store…

The psychology of digital signage

by David Drain

A neuroscientist analyzes the effects digital signage has on the brain.

Tapping the POS to test content

by James Bickers — Editor, Networld Alliance

POS data can provide insight into how well in-store media is working.

Brand appeal in the auto showroom

Digital signage is a powerful tool for car dealers.

Blockbuster challenges redbox

Movie-rental giant tests kiosks at Papa John's, Family Dollar locations.

Optical boutique turns heads — literally

by James Bickers — Editor, Networld Alliance

Eyewear provider uses creative digital signage to catch the customer's eye.

Socio-economic benefits of ATMs

November 19, 2007

ATMIA's white paper highlights the ATM's numerous social advantages.

Staples improves the experience for online shoppers

November 19, 2007

With its online channel a critical part of its growth strategy, Staples needed a commerce platform that would support and fuel its online business growth …

BMW delivers high-performance customer care

November 19, 2007

Upon conducting a systematic review of its IT infrastructure, BMW Group Canada needed to find a business communications platform that would support aggressive…

Wegmans goes a cut above with RFID for supermarkets

November 19, 2007

Supermarket chain Wegmans successfully piloted tracking meat products with EPC Gen 2 RFID so cuts could be tracked to individual stores to improve…