Tennessee makes more services available via self-serve kiosks

September 28, 2020

The Tennessee Department of Safety and Homeland Security's driver services division announced additional services are available at all self-service kiosks…

No longer the alternative: The approaching future of local payments

While merchants will not be ditching card terminals anytime soon, they should take notice of the growing adoption of digital payments.

3D, AR can hurdle long-standing e-commerce challenges, help retailers maintain momentum

by Rob Weaver

Rob Weaver, chief revenue officer at Vertebrae, shares insight on survey results that suggest consumers still find the e-commerce experience frustrating. If…

Lowe's goes pickup lockers in a big way

September 24, 2020

Home improvement retailer Lowe's will have pickup lockers in all of its U.S. stores by the end of March, 2021, to better serve its online consumers.

Why data is king for struggling retailers post-COVID

by John Brams — Director, Sports & Entertainment, Extreme Networks

John Brams, senior director, venues, retail, and logistics at Extreme Networks, shares insight on why the secret to success in retail's new reality won't be…

ICX Association names Elevate Award winners

September 22, 2020

The Interactive Customer Experience (ICX) Association presented its annual Elevate Awards during a livestream earlier today.

Live webinar: Dealing with COVID-19 and the digital transformation of retail brands

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

A one-hour live webinar, sponsored by Netsurion, will offer insight on the need for a secure, reliable and scalable networking platform as retailers deploy new…

NCR teams with Microsoft on digital connected services

September 22, 2020

NCR Corp., a software and services leader for the retail, restaurant and banking industries, is teaming up with Microsoft to power NCR Digital Connected…

POSBank teams with Esper on c-store kiosk rollout

September 22, 2020

POSBank, a POS terminal and kiosk manufacturer, teamed up with Esper, an Android DevOps solution, to deployed BIGPOS 2,700 kiosks at various Parker's…

Vending machine helps Australia retailers sell products during COVID-19 lockdown

September 21, 2020

Retailers in Carlton, Australia, where stores have been closed due to the coronavirus pandemic, have turned to a vending machine to sell wares, according to a…

Cocoon Technology installs self-service kiosks at Thrive Cannabis Marketplace

September 18, 2020

Cocoon Technology has installed its CocoonPod self-service kiosks at Thrive Cannabis Marketplace at 2755 W. Cheyenne Ave, 103, North Las Vegas, the first of…

Customer experience in a new retail reality

by Ambeshwar Nath

Ambeshwar Nath, senior vice president, retail, CPG and logistics at Infosys, explains why retailers that find ways to recreate shopping experiences in channels…

Amazon debuts Luxury Stores experience

September 16, 2020

Amazon is launching a high-end fashion and beauty shopping experience via its app and it's by available invitation-only to U.S.-based Prime members.

Walmart teams with drone service player for health, wellness item delivery

September 15, 2020

Walmart is partnering with drone delivery service Zipline to provide on-demand health and wellness product deliveries.

California cannabis dispensary debuts self-serve kiosks

September 14, 2020

Greenstop, a new California based cannabis dispensary, has installed self-serve kiosks that can serve four customers simultaneously, according to a TechCrunch…

3 content challenges to confront when switching from bricks to clicks

by Nathan Holmes — Product Marketing Manager, Widen

Nathan Holmes, product marketing manager at Widen, explains that retailers that are switching from bricks to clicks will face a few content challenges that…

Kings Island reopens with digital signage

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

When the amusement park, Kings Island, made plans to reopen, it needed a solution that could deliver messages on safety, procedures and social distancing…

The questions retailers are asking about holiday shopping 2020

by Brian Cluster — Director of Industry Strategy for CPG & Retail, Stibo Systems

As the holiday season approaches, Brian Cluster, industry strategy director at Stibo Systems, explains why an uncertain economic climate isn't necessarily…

Interactive Customer Experience Association names finalists for Elevate Awards

September 11, 2020

The Interactive Customer Experience Association has announced finalists in eight categories for its Elevate Awards. Readers are invited to click through the…

Diebold Nixdorf introduces green ‘all in one’ checkout solution

September 9, 2020

Diebold Nixdorf has released its DN Series BEETLE product portfolio, empowering retailers to implement modular technology upgrades, according to a press…