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Technology News & Media

Infosys tool tracks shopper, shelf activity in real-time

July 30, 2008

BANGALORE, India — Infosys Technologies Limited has launched ShoppingTrip360, a platform that enables a suite of managed-information services to create a…

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Reusable RFID tags look promising

July 30, 2008

Packaging News: Research by the Reusable Packaging Association into RFID tags that can withstand multiple trips through the supply chain is providing…

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Web-enabled POS boosts ROI

July 30, 2008

Internet Retailer: Many cross-channel initiatives have added features to retailers' Web sites, such as ordering online for in-store pickup or visibility into…

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Report sheds light on value of loyalty programs

July 29, 2008

ATLANTA — Vesdia Corp., provider of loyalty marketing and merchant network services, announced it has underwritten the research report, "Responsive Customer…

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BT upgrades multichannel offering

July 28, 2008

LONDON - BT announced added features on its integrated multichannel ordering and returns solution for retailers.

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Online stores lean toward tailor-made services

July 27, 2008

San Jose Mercury News: An increasing number of online retailers have distinguished themselves from the pack by giving users a little something extra beyond…

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Study: Retailers willing to sacrifice efficiency to improve service

July 23, 2008

DENVER — According to a new RSR Research report, "The New Customer-Centric Retail Supply Chain: Benchmark 2008," better performing retailers (what RSR calls…

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ID Insight launches next-gen ID verification tool

July 22, 2008

NORTHFIELD, Minn. — Identity-fraud risk assessment company ID Insight has launched CompleteID, a verification solution that not only analyzes the "who," but…

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Nielsen study: Internet key to offline retail

July 22, 2008

NEW YORK — According to Nielsen Online, a service of The Nielsen Company, the Web plays an increasingly integral role in retail for brick and mortar retailers…

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PayGo adds new features to cloud-based POS

July 22, 2008

BUFFALO, Minn. — Christian James Inc. announced an update to its cloud-based retail service for independent retailers. The most significant changes to the…

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Experts: Retail CIOs need to keep spending

July 21, 2008

CIO India: Retail sector CIOs will need to invest in online shopping services throughout the current slow down to meet the demands of consumers both now and…

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Shoppers want retailers to show how green they are

July 21, 2008

Boston Business Journal: A retail business may be green and sustainable, but unless those details are clearly communicated to shoppers, the store might not be…

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Tracking customer analytics breeds loyalty

July 20, 2008

Destination CRM: A recently published report by Aberdeen Group finds that best-in-class retailers are five times as likely as laggards to be tracking, storing…

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More retail marketing dollars headed to new media

July 20, 2008

B to B: A 2007 survey conducted by the Association of National Advertisers and BtoB revealed that 70 percent of marketers have plans to shift money from…

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Channel integration still a challenge for most retailers

July 20, 2008

Investor's Business Daily: Circuit City customers have been able to buy something online and pick it up at their closest retail location since the early…

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More retailers testing the 'wisdom of crowds'

July 20, 2008

San Francisco Chronicle: Companies like Threadless, a T-shirt company in Chicago, and Ryz, an athletic shoe company in Portland, Ore., are making it possible…

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Customer experience and IP

by James Bickers — Editor, Networld Alliance

Protecting crucial aspects of an in-store experience against imitators.

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Fashion retailers need to integrate online, in-store

July 17, 2008

Internet Retailing: With the notable exception of a few large retailers, the majority of traditional brick-and-mortar fashion retailers have so far failed to…

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Tomax, CXA partner on tech for auto retailers

July 17, 2008

eWeek: Enterprise retail solutions provider Tomax and WHI Solutions, a specialist in technology for automotive retailers and wholesalers, are integrating key…

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Modiv Media upgrades in-aisle marketing technology

July 17, 2008

BOSTON — Modiv Media has released the newest generation of in-store media delivery and self-service shopping, melding advanced behavioral and contextual media…

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