AI and where it stands in the retail industry

by Kevin Damask — Editor, Digital Signage Today

While the use of artificial intelligence has grown throughout several industries in recent years, there is still a great deal of mystery surrounding AI. This…

GameStop Italy taps Opterus to boost communications, task management processes

June 7, 2022

GameStop Italy Inc. has deployed the Opterus Opscenter to improve communications and task management processes between headquarters, store managers and…

Talkdesk Introduces New Industry-Specific Solution: Talkdesk Retail Experience Cloud

Talkdesk, a global cloud contact center leader for customer-obsessed companies, introduced Talkdesk Retail Experience Cloud™, the AI-powered customer service…

Attendees, sponsors process learning, engagement at ICX Summit

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The Summit, held at the Hilton Columbus at Easton, gave attendees a chance to see hands-on demonstrations on customer experience technology developed by the…

Walmart building 4 next-gen fulfillment centers

June 3, 2022

Walmart will build four "next generation" fulfillment centers over the next three years, with the first opening this summer in Joliet, Illinois.

ICXA honors 2022 Elevate Award winners at annual Summit

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

ICXA honors 10 Elevate Award winners at the 2022 Interactive Customer Experience Summit in Columbus, Ohio.

New Partnerships Ease Customer Service Burden in Post-Pandemic World

Businesses who included bill pay kiosks as part of their pandemic strategy realized 10 benefits that will continue to drive revenue and customer satisfaction…

Consumers hungry for self-service options

May 26, 2022

A good majority of consumers, 81%, want more self-service options, yet only 15% are highly satisfied with today's tools, though brands believe 53% are very…

Britain retailer taps Blue Yonder to drive omnichannel strategy

May 24, 2022

Asda, a leading British retailer, is teaming with Blue Yonder to modernize order management capabilities via Blue Yonder's Luminate Commerce technology and is…

Walmart, DroneUp expanding drone delivery network

May 24, 2022

Walmart, in a partnership with DroneUp, aims to expand its drone delivery network to 34 sites across six states this year.

Experts ponder the future of retail

A panel of experts at the NAMA show sought to unpack changing consumer work habits and how traditional service industries can reposition themselves to meet…

SFLMavens teams with MetaSkins Studios on vintage digital jewelry metaverse store

May 23, 2022

SFLMaven, a provider of high-end luxury goods, is teaming with Metakins Studios SAS to design and create a metaverse presence at the brand's real estate plot…

Amazon Go store arrives in Washington

May 23, 2022

Amazon is opening an Amazon Go store, featuring its cashierless checkout experience, in Mill Creek, Washington.

Managing risks with new technology: Experts weigh in

Investing in technology typically requires a certain amount of risk. By managing this risk, companies can achieve the benefits of new technology without…

eyefactive presents Multi-User Software at ISE 2022 in Barcelona

At the Integrated Systems Europe (ISE) eyefactive presented a multi-user software on an interactive LED video wall. The software could be operated…

Modernize Your Store with a Slim-bezel Design POS System

As the global manufacturer of POS systems, Clientron's latest model PT2700 adopted a slim-bezel widescreen FHD monitor and is equipped with Intel® 8th Whiskey…

Indiana Pacers tap automation to engage with fans, drive revenue

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Collaboration and communication are key aspects to enticing fans and driving ticket sales for the Indiana Pacers basketball franchise. The strategy is the…

Watchfire Signs helps jeweler shine on

May 16, 2022

Windsor Jewelers, a jewelry store in Winston-Salem, North Carolina, installed a sign to replace a digital message center to reach motorists in a…

Aramark debuts mobile 'smart store' at Stanley Cup Playoffs

May 16, 2022

Aramark Sports + Entertainment and Capital One Arena brought the latest in foodservice innovation to fans during the Stanley Cup Playoffs with a baked goods…

T-Mobile Park to offer Amazon cashierless tech, palm recognition

May 13, 2022

Baseball fans will be able to use Amazon's Just Walk Out technology and Amazon One at T-Mobile Park this summer, according to a press release.