Technology NewsPresented ByToshiba Global Commerce Solutions, Inc.
British retailer kicks off check-out free shopping
October 14, 2019
British multinational grocer, Tesco, working with computer vision startup, Trigo, is now offering customers check-out free shopping using its new Tesco app.
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Cloud helping boost customer satisfaction, claims contact center study
October 11, 2019
Companies using a cloud-based contact center technology are achieving a 18% higher level of customer satisfaction compared to businesses using on-premise…
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Walmart debuts shrimp tracking on blockchain
October 11, 2019
Retail giant Walmart is launching a pilot to use blockchain to track shrimp exports from Indian farmers in Andhra Pradesh to select Sam's Club locations in the…
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Thailand retailer deploys Aptos technology to boost merchandise operations
October 8, 2019
Central Group, the largest multiformat retailer in Thailand, is using Aptos Planning technology to improve merchandise planning and inventory operations.
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Retailers value AI but adoption remains scarce, reveals study
October 7, 2019
The benefits of artificial intelligence technology, specifically around merchandise management, is clear to most retailers but just 16% have deployed an AI…
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Kendra Scott taps Oracle Retail to improve inventory management, customer experience
October 4, 2019
Jewelry designer Kendra Scott, which operates 100 stores with over 2,000 employees, is using Oracle Retail technology to better manage inventory, enhance the…
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Stadium to offer Zippin cashierless checkout
October 4, 2019
Customers at the Golden 1 Center in Sacramento, home of the NBA's Sacramento Kings, will be able to walk in, grab an item and check out in less than 3…
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BJ's updates mobile app to enhance shopping experience
October 2, 2019
BJ's Wholesale club has redesigned its app to boost the shopping experience via new features, improved usability as well as a gamification aspect.
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McKinsey & Company debuts retail store at Mall of America
October 2, 2019
McKinsey & Company now boasts its own physical store location, at the Mall of America in Minnesota, that provides retailers an opportunity to test…
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Amazon mulls selling cashierless technology to other retailers
October 1, 2019
Amazon is speaking to people about bringing its Amazon Go cashierless technology to other retailers such as airport shops and movie theaters, according to a…
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Canadian discount retailer taps Mercatus to drive mobile experience forward
September 30, 2019
Giant Tiger Stores Limited, a Canadian discount retailer, is partnering with digital commerce solution provider, Mercatus, on a mobile app.
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Survey: Consumers big on messaging for customer support
September 26, 2019
A robust number of consumers, 83%, are on board with messaging as the primary customer support approach and view it as an efficient method of communication.
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Fishing tools manufacturer taps Frank Mayer and Associates for in-store display
September 24, 2019
Bubba, which makes fishing tools, fillet knives and fishing lifestyle gear, tapped Frank Mayer and Associates, Inc., for an in-store display showcasing the…
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Few C-stores running strong POS systems, claims report
September 19, 2019
Just 18% of convenience stores have the appropriate point-of-sale infrastructure to support the business and nearly half, 43%, find the cost of IT upgrades and…
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September 16, 2019
Northgate Gonzàlez Markets, which serves Southern California, has selected NCR Emerald, a cloud-enabled point-of-sale platform offered on a subscription basis…
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Audio accessibility feature simplifies micro market checkout for visually impaired
September 11, 2019
365 Retail Markets, a provider of self-service micro markets, has introduced an audio accessibility feature to its mobile payment app to help visually impaired…
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Ashley HomeStore licensee taps Qualtrics to boost customer experience
September 6, 2019
Broad River Retail, the biggest independent owner and operated Ashley HomeStore licensee in the U.S., is using Qualtrics CustomerXM to boost the customer…
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Browns Shoes steps up communications, task management approach
September 6, 2019
Browns Shoes Inc., a Montreal-based fashion footwear retailer, is deploying the Opterus OpsCenter to improve and enhance communication and task management, a…
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American Dream retail park opening next month in New Jersey
September 5, 2019
The American Dream retail theme park will open in late October in New Jersey.
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Puma flagship boasts engagement zone, immersive experiences
September 5, 2019
The New York City Puma flagship store boasts retail customer experiences that use technology, art and music to engage with customers. The retail store, at 60…
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