Top 100 Retail News & Media
2012 Retail Customer Experience Top 100
Once again, our team of retail experts sat down to identify the hundreds of trends, technologies, brands, strategies and people that are having an impact on…
Presented by RetailCustomerExperience.com
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Top 100: 1. Social media
2010 was decidedly the year social media came into its own. It is impossible to view social media as separate from the Web itself. Facebook alone now accounts…
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Top 100: 2. Multichannel integration
Multichannel integration has taken off: No. 54 on the 2009 list of Top 100 Retail Movers & Shakers, it now appears at No. 2.
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Top 100: 3. Apple stores
Apple stores continue to grow in popularity, moving up from No. 7 on last year's Top 100 Retail Movers & Shaker's list.
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Top 100: 4. Online reputation management
The business of reputation management has undergone big changes in recent times and, once again, social media is at the heart of it. (See why social media is…
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Top 100: 5. Digital products
Despite the explosion of digital distribution of music, books, games, movies and software, retail sales are still very much a thriving part of the mix.
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Top 100: 6. Mobile coupons
Mobile coupons are becoming increasingly important to retailers, rising from No. 48 on the 2010 Top 100 Retail Movers & Shakers list.
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Top 100: 7. Amazon
Amazon dropped from No. 3 on the 2010 list, but still remains a strong player in the retail world.
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Top 100: 8. Deal of the day
Jumping from No. 74 on the 2010 Top 100 Retail Movers & Shakers list, deals of the day are a significant part of the retail experience.
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Top 100: 9. The economy
While the economy dropped from No.1 on the 2010 list, it still plays a large role in consumer spending. According to the National Bureau of Economic Research…
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Top 100: 11. Groupon
Groupon delivers everything the dot-com boom once promised: huge sales and easy profits at minimal startup cost generating monster buzz. The company was…
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Top 100: 10. UGC, product reviews
Jumping from No. 31 on the 2010 list of Top 100 Retail Movers & Shakers, consumers are increasingly turning to each other for product or service…
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Top 100: 12. In-store Web access
Following in the footsteps of Best Buy, Borders and CompUSA, retailers are offering customers in-store Web access through self-service kiosks and workstations.
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Top 100: 13. M-commerce
Travel and entertainment ticket sales have largely fueled the rapid growth of mobile commerce thus far. Mobile ticketing transactions alone are forecasted to…
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