Top 100 Retail News & Media
Top 100: 14. The iPad and other tablet devices
Few mortals can disrupt entire industries with a single product launch the way Steve Jobs can. Apple's most recent game-changing moment came on April 3, 2010…
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Top 100: 15. Web-enabled POS
In years past, adding Internet connectivity to a store’s point-of-sale system allowed employees to access the retailer’s own e-commerce site and other…
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Top 100: 16. Digital signage
Digital signage is transforming the customer experience by displaying targeted messages — including animated content — that can easily be customized according…
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Top 100: 17. Experience Design
At its core, design experience operates from the premise that when consumers purchase a product or service, they actually want something more. They want to…
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Top 100: 18. Smaller store formats
Taking its Neighborhood Market store concept a step further, big box champion Walmart is planning to open several dozen scaled-down stores throughout Chicago…
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Top 100: 19. Discounting
To no one's surprise, a struggling economy, coupled with double-digit unemployment, has kept U.S. consumers on a perpetual bargain hunt. As consumers flock to…
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Top 100: 20. Employee engagement
Unlike employee satisfaction, motivation, culture, climate or opinion, employee engagement is a measurable degree of an employee's positive or negative…
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Top 100: 21. Electronic shelf labels
You know the scene: a shopper is overcharged for an item marked at a reduced price on the shelf display. The cost of the customer's dissatisfaction can far…
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Top 100: 22. Ethnic retail
Walmart's Hispanic-themed Más Club in Houston stocks a variety of Hispanic foods and international brands, including beverages and spices, while its café…
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Top 100: 23. Pop-up shops
With the national retail vacancy rate at a three-year high, temporary shops popping up in empty spaces have proved an attractive option for business owners and…
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Top 100: 24. Assortment localization
The concept of store assortment localization encourages chains to create custom assortments based on each store's local characteristics and demographics. John…
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Top 100: 26. Millennials
2010 marked the year that the Millennial population—those born between 1980 and 2000—surpassed both Baby Boomers and Gen-Xers to assume the coveted mantle of…
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Top 100: 25. Contactless payments
What's not to love about contactless payments? By eliminating the need to fumble for cash or even give a thought to how much antiquated currency they have in…
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Top 100: 27. SMS
When a massive earthquake struck Haiti this year, the Red Cross collected $30 million in donations sent via Short Message Service (SMS) text message. With 2.…
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Top 100: 28. Supply chain optimization
Supply chain optimization makes use of mathematical modeling techniques to addresses the general supply chain problem of delivering products to customers at…
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Top 100: 29. Zappo's
Zappo's rapid growth from a $70 million company to a $1 billion business was built on its exemplary customer service policy that includes free shipping for all…
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Top 100: 30. iTunes
Although the new logo replacing the old CD imagery with a bulbous double-clef note in a blue circle may have received the most immediate attention when version…
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Top 100: 31. Loyalty programs
John Bartold, vice president of loyalty solutions at Epsilon, sees one sure indication that the U.S. economy remains in slow recovery: Loyalty cards are…
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Top 100: 33. Behavioral targeting
The constant deluge of user-generated content churned out by users of Facebook, Twitter and YouTube is nothing less than a behavioral marketer's dream come…
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Top 100: 32. Quick response (QR) codes
Almost everyone could tell at first glance that those funky, oversized, Rorschach-looking QR Codes (short for "Quick Response") were going to be the next cool…
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