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Top 100 Retail News & Media

Top 100: 14. Social networking and retail

Not only have people turned to social networking for connecting with old friends and business contacts, they are using it to connect to their favorite retail…

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Top 100: 15. Best Buy

As small and large consumer electronics stores (e.g., Circuit City) faltered in 2008, thanks in large part to a U.S. economic downturn, retail giant Best Buy…

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Top 100: 16. Pop-up shops

The store-within-a-store picked up steam in 2008. One of the largest examples was the Rock Band 2 popup store at the Virgin Megastore in Times Square. The…

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Top 100: 17. Web 2.0

Embracing Web 2.0 has become a mantra for many retailers as they seek to gain customer loyalty from a growing legion of techsavvy shoppers. The still-emerging…

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Top 100: 18. Store traffic measurement tools

It wasn’t exactly Big Brother watching you in your favorite retail chain, but it might have been a form of sophisticated digital signage and camera-based…

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Top 100: 19. The tween explosion

Thanks to Disney, the buying power of tweens (kids between 10-14 years old) has seldom been more focused and potent. Witness Hannah Montana/Miley Cyrus and the…

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Top 100: 20. In-store Web access

A few other retailers already offer it — Best Buy and Borders, to name two — but as CompUSA struggles to make a comeback with new parent company Systemax, Web…

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Top 100: 21. Retail at airports

Shopping at airports while waiting for a connecting flight is no longer small potatoes. Indianapolis International Airport, the nation’s first big terminal…

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Top 100: 22. Return policy changes

Employing new technology and softening some policies, cash-strapped retailers were intent on making the returns process as pleasant and easy for customers as…

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Top 100: 23. Interactive storefront windows

Several retail chains have used the power of interactive displays to market their products. Shoppers at select Tommy Hilfiger Denim stores could capture…

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Top 100: 24. American Girl

The American Girl brand rode its line of period dolls and accessories to a record increase in sales last year. The company earned $463.1 million in sales, a …

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Top 100: 25. Online coupons

The number of people turning to the Web for coupons soared to 36 million last year, an increase from 10 million people in 2005. In early 2008, AOL launched…

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Top 100: 26. Retail health clinics

Though many people still prefer to go to their family physician when they become ill, retail health clinics continue to grow in number, offering an affordable…

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Top 100: 27. Shopper measurement

Rautakesko Ltd., the fifth-biggest do-it-yourself retailer in Europe, uses a Wi-Fi-based real-time location solution for retail store customer behavior…

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Top 100: 28. Whole Foods Market

Whole Foods Market continued to help the green ovement in 2008 by halting the use of disposable, plastic grocery bags in all of its stores in the United…

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Top 100: 29. IKEA

IKEA continues to maintain a strong customer following, with customers understanding that with this brand, lower price doesn’t automatically translate to lower…

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Top 100: 31. UGC, product reviews

Customer product reviews have become a key resource for shoppers to make their final purchasing decisions with enough confidence to complete the transaction.

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Top 100: 30. Loyalty technology

Loyalty programs are nothing new, but their importance is more obvious than ever as retailers look for ways to compete other than on price. In one case, data…

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32. Web-enabled POS

Many cross-channel initiatives have added features to retail Web sites, such as the ability to order online for in-store pick-up, or providing a transparent…

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34. J. Crew

J. Crew, a multichannel retailer of women’s, men’s and children’s apparel, shoes and accessories, got a big endorsement by none other than first lady Michelle…

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