Video

How Kroger Co. is growing the business

Shashank Saxena, director of strategy, integration and development for The Kroger Co., talks with Hughes' Tim Tang about business innovation at the recent CONNECT Mobile Innovation Summit.

November 3, 2016

The Kroger Co. is heavily focused on its customers and changing up business strategy to improve the customer experience. Find out what specifically Kroger did to slice checkout wait time nearly in half and why Shashank Saxena, director of strategy, integration and development, believes retailers need to focus on business model innovation and solving customer pain points. He talked with Hughes' Tim Tang during the 2016 CONNECT Mobile Innovation Summit.