Webinars & Videos

HP digital store experience at NRF

Ray Carlin, Emily Dart and others from HP share their company's new offerings, including mobile solutions for retailers, from the floor of the NRF Big Show.

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Webinar: Turning Website Visitors Into Customers By Building Trust Online

People do business with those whom they trust. On the Internet, this is particularly true. If you can build more trust with your customers, your revenues…

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Webinar: Faces in the Crowd: Audience measurement tools in digital place-based media

As digital place-based advertising grows in prominence, advertisers want to validate the metrics and successes of their campaigns as they have for generations…

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Webinar - Mobile Retail: What Comes Next?

There's a lot of talk about and a lot of interest in mobile retailing, from scannable on-screen coupons to line-busting with checkout in the aisle. In this…

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Digital signage case study: Supermarket chain

A high-end supermarket chain uses the Cisco Digital Signs for Retail solution to create a store atmosphere that enhances the total shopping experience â and…

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Cisco Retail Demonstration at VoiceCon 2010

Tony Bates and Jim Grubb of Cisco demonstrate collaboration in a retail enterprise through Cisco's Quad Platform, which combines the power of social networking…

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Pan-Oston, NGA tour America to support independent grocers

The National Grocers Association and Pan-Oston have developed two state-of-the-art mobile Innovation Centers showcasing the latest in front-end technology. The…

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IBM SurePOS 500 overview

IBM's SurePOS 500 helps retailers build a dynamic infrastructure that can improve customer service while reducing checkout time.

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Jewelry retailer adds sparkle to merchandise

As one of the largest independent jewelers in the U.S., The Diamond Cellar in Dublin, Ohio is known for its expertise in service, selection and, now, its…

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Retail Media Kiosk from Frank Mayer

The new Retail Media Kiosk from Frank Mayer & Associates, Inc. allows users to download music, video, ringtones and more.

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Webinar: Online Retail and the ROI of Live Help - Why Global Online Shoppers Demand Live Customer Service

A growing number of retailers are turning to live chat and click-to to-call solutions to provide live online customer service instead of forcing shoppers to…

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Cisco, RSR retail observations for 2010

What did retail winners do in 2009 -- and what will they continue to do to stay ahead in 2010? Brian Kilcourse, Managing Partner, RSR Research, shares his…

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NCR's Mike Webster on reaching consumers in 2010

The senior vice president and general manager for the tech giant's retail and hospitality division discusses the changing nature of American consumers, and…

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HSN VP with advice for other retailers

Bill Brand, executive vice president of programming, marketing and business development for HSN, talks about what other retailers can learn from his company.

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HSN VP looks forward to 2010

Bill Brand, executive vice president of programming, marketing and business development for HSN, talks about what his company's focus will be in the coming…

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HSN VP on social media

Bill Brand, executive vice president of programming, marketing and business development for HSN, talks about how his company uses social media to engage its…

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Wittenstein on the term 'customer experience'

Customer experience architect Mike Wittenstein talks about how companies are playing loose with the term 'customer experience,' but few of them are quantifying…

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