Webinars & Videos
CETW: Kiosk keyboards take on a more natural feel
TG3 Electronics demonstrated keyboards that mimic the feel of ordinary ones without compromising ruggedness.
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Coinstar launches TV ad campaign
Just in time for the holiday shopping season, Coinstar is launching a new ad campaign featuring its no-fee gift cards.
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Robotic ice cream kiosk
Robofusion has created a self-service kiosk that allows customers to use a robot to create desserts.
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QThru demo: Self-checkout via mobile phone
QThru is a new shopping platform which allows consumers to shop and checkout without standing in line, scanning product as they move through the store.
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Digby demonstrates its In-Store Mobile app
Digby mobilizes retailers by helping them take a strategic approach to in-store mobile engagement and mobile commerce, delivering a unique retail branded…
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McLaren opens flagship showroom in London
On June 21, McLaren Automotive opened the doors to its first global retailer, McLaren London. By the end of this year, McLaren will have 35 bespoke retailers…
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T-Mobile's new store design
T-Mobile is unveiling a new look in nearly 400 stores across the country. The new format is designed to make shoppers feel more comfortable and simplify the…
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RAMP: Mobile couponing and daily deals
Saiful Khandaker from FreebeePay used the recent mobile payments conference in Chicago to talk about his company's solution for mobile couponing and daily…
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RAMP: NFC and mobile loyalty programs
Mohammad Khan, president and founder of ViVOtech, talked about the convenience of combining NFC technology with loyalty programs at the RAMP mobile payments…
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RAMP: Growth of direct-carrier billing
Consumers are increasingly turning to their phones for purchases, with the carrier billing charges to the customer directly. Kolja Reiss of mopay talked about…
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RAMP: The evolution of mobile payments
Among other topics, Oscar Munoz from CHARGE Anywhere discussed the evolution and state of mobile payments at the recent conference in Chicago.
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RAMP: Mobile loyalty
Mocapay's Aaron Wald talks about the integration of mobile loyalty and marketing as part of an overall mobile solutions strategy.
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RAMP: One-time use payment codes
At the recent mobile payments conference in Chicago, MagTek's Andy Deignan and Mimi Hart talked about the company's Qwick Codes.
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RAMP: Mobile card-swiping technology
Lance Ning from ID Tech showed some of his company's mobile swiping technology at the recent mobile payments conference in Chicago. Applications include…
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RAMP: PCI compliance with NFC devices
At the recent mobile payments conference in Chicago, Brad Cyprus with Vendor Safe talked about how retailers can stay right with security guidelines when it…
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Detroit Tigers Store at Comerica Park, Opening Day 2011
Delaware North Companies opened a new 6,000 square foot store Detroit Tigers Store at Comerica Park on Opening Day 2011. In this video, Comerica Park's Retail…
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Creating the ultimate customer experience
Using retail store design to attract customers and transform the shopping experience. In this broadcast, Gensler design firm shares its visioning approach.
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Summit: Doug Stephens, Retail Prophet
A review of his panel discussion on marketing through location-based promotions.
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Summit: Don't set social media expectations
Sometimes with social media, the best strategy is just to dive right in, said Paul Flanigan at the 2011 Retail Customer Experience Executive Summit. Also: the…
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Summit: How to track your employees' customer service
Kristi Behr, head of operations for AT&T retail locations, discusses the chain's process for monitoring the customer experience.
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