Connecting with conversational marketing

From "friending" to "tweeting" — social networking at retail.

ISMI grows, adds speakers

by James Bickers — Editor, Networld Alliance

Show will bring together more than 300 retail solution providers.

Targeting attractive segments in tough times

Many shoppers are going "full spend ahead" despite the economy.

Retailers eyeing Woot business model

by James Bickers — Editor, Networld Alliance

The e-commerce site is influencing traditional retailers.

Balancing the needs of customers, investors

Rigorous inventory control can keep both parties satisfied.

Retailers get hands-on with new tech

Attendance at KioskCom, The Digital Signage Show up from fall.

Do customers want to haggle?

Is the "garage sale interaction" appealing to today's shopper?

NCR unveils SelfServ 60 line

The company pulls the sheet off its new point-of-decision kiosk.

KioskCom Europe: Lines blur between digital signs, kiosks

Integrated touchscreens, networked signage hint at convergence.

Tapping the wisdom of crowds

Crowdsourcing gives retailers a way to learn customer needs, wants.

PCI standard v1.2 clarifies rules

Latest version is tougher on malware, easier on firewalls.

Digital Signage Expo East wrap-up

Quality attendees meant more bang for the buck, exhibitors said.

Hackers 'are picking on the small guys'

by James Bickers — Editor, Networld Alliance

New research into recent card breach incidents may surprise merchants.

Web tools to help reach customers

by Tracy Kitten — Editor, AMC

Retailers use Web tools to localize content and touch a broader audience.

iPhone used to hook customers

Innovation must meet standard etiquette and privacy best practices.

The power of virtual shopping

by Tracy Kitten — Editor, AMC

Virtual environments allow retailers to test new store strategies.

Customer-centric planning

Retailers must look at touchpoints from the shopper's point of view.

DSE East coming to Philadelphia

Digital signage's largest tradeshow spins off an East Coast convention.

Cameras move beyond loss prevention

Video systems earn greater role in merchandising.

Madden 09 draws midnight crowd

Food, games and a live band used to get gamers to stay up late and shop.