Retailers launch comprehensive cyber intelligence sharing center

The R-CISC is an independent organization, the centerpiece of which is a Retail Information Sharing and Analysis Center (Retail-ISAC).

Why big data is big news for retailers

by Clare Evans

Unlike ever before, brands can build up a truly accurate picture of their individual customers, as well as overall demographics.

Learning from Heartbleed: 5 ways online retailers can stay safe and ready

Even with protections in place for standard security events, online retailers must understand that Heartbleed was truly an acute event.

How new top-level domains will impact retail

The Internet will be facing its biggest makeover yet as branded domain names like .nyc, .shop and .tiffany enter the fray.

Amazon eyes mobile payments, POS

by Will Hernandez — Editor, NetWorld Media Group

The online retail leader has a chance to make an immediate impact with an mPOS product.

The collateral damage of a retail data breach

Effects of a breach go well beyond just the financial impact.

Speedy checkout wins retail technology of the year

The top retail innovation in InformationWeek's Elite 100 went to Kroger Co.'s QueVision system.

Time Warner Cable debuts new Flagship Experience Store

Interactive digital signage creates a completely new atmosphere for buying cable services at NYC flagship store.

Three things you need to know about Amazon's price strategy

In March, Amazon changed prices on an average of 15-18 percent of its assortment every day, and this number is growing.

Why in-queue merchandising matters (infographic)

The waiting line is a golden opportunity to reach consumers, but restraint and proper design are key.

A retailer's customer experience checklist

Although they may be harder to tick off in a simple box, customer-centric strategies are extremely important to get right.

Retail lessons for today, learned from PBS' Mr. Selfridge

It turns out that what was true 100 years ago in retail is still true today.

How to ensure a symbiotic mobile marketing strategy

A brand's app and mobile wallets create a cross-pollination effect that's unrivaled for driving consumer engagement.

Creating a differentiated experience that customers actually enjoy

Too often, unfortunately, retailers' differentiated customer experiences blend together in a sea of sameness.

Nikki Baird to give keynote on privacy at CONNECT summit

Top retail analyst Nikki Baird will explore rapidly advancing technology and consumer tolerance for being tracked.

Five steps to a shopper-centric discovery experience

Online retailers need to put the person back in personalization.

What Whole Foods teaches us about visual merchandising

As much as any retailer can, Whole Foods embodies the notion that stores aren't simply places to buy things.

Privacy-friendly location-based marketing: Giving customers the control

Crafting a non-invasive location policy is key to keeping customers from opting out of push messaging or location awareness.

'Mobile Evangelist of the Year' Jack Philbin will headline 2014 CONNECT Mobile Innovation Summit

The self-professed "mobile geek" co-founded Vibes before text messaging was even possible in the U.S.

Retailers of the future: Innovative retailers take on the Amazon juggernaut

Going up against Amazon's Goliath can be challenging for the more David-sized specialty retailers.