Retail trends go under the microscope at August Summit

Consumer trend experts Vickie Abrahamson and Mary Meehan will share the findings of their latest research.

Top 100: 30. iTunes

Although the new logo replacing the old CD imagery with a bulbous double-clef note in a blue circle may have received the most immediate attention when version…

See the 'Virtual Assistant' in action (Video)

by Christopher Hall

The Virtual Assistant deployed at Duane Reade in New York had a predecessor at a UK airport. See her greet passengers here.

Top 100: 31. Loyalty programs

John Bartold, vice president of loyalty solutions at Epsilon, sees one sure indication that the U.S. economy remains in slow recovery: Loyalty cards are…

Consumer study offers insights into the U.S. gift card market

More consumers are reloading open- and closed-loop cards, which can mean more visits and a greater spend.

Is self-checkout in danger of checking out?

by Christopher Hall — w, t

Troubling news from Albertsons and Kroger is raising concerns about the future of self-checkout.

No clear winners in wake of Durbin Amendment final rule

by Kim Williams — Reporter, NetWorld Alliance

Both sides claim the consumer will bear the burden.

Top 100: 33. Behavioral targeting

The constant deluge of user-generated content churned out by users of Facebook, Twitter and YouTube is nothing less than a behavioral marketer's dream come…

Top 100: 32. Quick response (QR) codes

Almost everyone could tell at first glance that those funky, oversized, Rorschach-looking QR Codes (short for "Quick Response") were going to be the next cool…

Survey: Retailers unsatisfied with cross-channel abilities

Only 21 percent of retailers are satisfied with their ability to deliver across channels.

Meet the NuWallet

by James Wester — Editor 1, Mobile Payments Today

Startup NuWallet is pushing a simple message to attract merchants and consumers.

Big Y Foods pioneers Groupon use for grocery marketing

Retailer says there is 'big power' in store-specific coupon deals.

Customer experience lessons from Red Bull

Here are four ways the energy drink brand uses unconventional thinking to stand apart from its competition.

Opinion: Retailers, manufacturers need to work on collaboration

Collaboration shouldn't be exclusive to a new product launch, promotion or supply chain initiative.

Mobile Retail Monday: Simon Malls

The app offers lots of options, but suffers from not having enough relevant content.

Five steps to integrating your multichannel marketing

While the message should remain consistent, what works on television or in a circular likely won't work on mobile or at the shelf.

Retailer videos find audience on YouTube

According to new research, 73 percent of U.S. retailers are making use of online video.

Digital signage & coupon kiosks aim for redbox-like ubiquity

by Christopher Hall — w, t

Coupon Express digital signage kiosks are gaining steam in their drive toward market penetration.

Top 100: 34. Layaway

Although the concept still conjures up images of the Great Depression, layaway plans saw a big resurgence during the economic downturn of the 2008 holiday…

Opinions mixed on Obama's kiosk remarks

by Kim Williams — Reporter, NetWorld Alliance

Experts give their interpretations of the president's comments regarding self-service and unemployment.