Top 100: 25. Contactless payments

What's not to love about contactless payments? By eliminating the need to fumble for cash or even give a thought to how much antiquated currency they have in…

Seven ways to tweak your loyalty initiatives for success

The bigger a company gets, the easier it is for a customer to get lost in the growing focus on sales, margin and scaling up.

The only end in sight for self-checkout is 'the end of the beginning'

by Christopher Hall — w, t

Top retail self-service suppliers and analysts say self-checkout's in no danger.

Can Booqoos make social discounts more valuable to retailers?

Upstart competitor to Groupon aims to give retailers more control over their campaigns.

Top 100: 27. SMS

When a massive earthquake struck Haiti this year, the Red Cross collected $30 million in donations sent via Short Message Service (SMS) text message. With 2.…

What to expect from your digital POP deployment

A digital signage R & D director outlines similarities and differences between digital and traditional POP displays.

Top 100: 28. Supply chain optimization

Supply chain optimization makes use of mathematical modeling techniques to addresses the general supply chain problem of delivering products to customers at…

Five ways to use mobile to drive positive brick-and-mortar shopping experiences

Extending the aisles, using games to engage shoppers among the ways mobile can make in-store shopping better.

Visa, MasterCard, Amex and Discover to join Isis

by James Wester — Editor 1, Mobile Payments Today

Isis announces big four credit card companies will participate in its mobile payment network.

Top 100: 29. Zappo's

Zappo's rapid growth from a $70 million company to a $1 billion business was built on its exemplary customer service policy that includes free shipping for all…

Ten best practices for implementing mobile into retail operations

Mobile is the Internet of this decade, and devising a strategy to leverage it is a necessity.

Retail trends go under the microscope at August Summit

Consumer trend experts Vickie Abrahamson and Mary Meehan will share the findings of their latest research.

Top 100: 30. iTunes

Although the new logo replacing the old CD imagery with a bulbous double-clef note in a blue circle may have received the most immediate attention when version…

See the 'Virtual Assistant' in action (Video)

by Christopher Hall

The Virtual Assistant deployed at Duane Reade in New York had a predecessor at a UK airport. See her greet passengers here.

Top 100: 31. Loyalty programs

John Bartold, vice president of loyalty solutions at Epsilon, sees one sure indication that the U.S. economy remains in slow recovery: Loyalty cards are…

Consumer study offers insights into the U.S. gift card market

More consumers are reloading open- and closed-loop cards, which can mean more visits and a greater spend.

Is self-checkout in danger of checking out?

by Christopher Hall — w, t

Troubling news from Albertsons and Kroger is raising concerns about the future of self-checkout.

No clear winners in wake of Durbin Amendment final rule

by Kim Williams — Reporter, NetWorld Alliance

Both sides claim the consumer will bear the burden.

Top 100: 33. Behavioral targeting

The constant deluge of user-generated content churned out by users of Facebook, Twitter and YouTube is nothing less than a behavioral marketer's dream come…

Top 100: 32. Quick response (QR) codes

Almost everyone could tell at first glance that those funky, oversized, Rorschach-looking QR Codes (short for "Quick Response") were going to be the next cool…