Top 100: 35. Retail CRM

When CRM solutions first emerged, many retailers got caught up in the excitement and rushed to adopt the cutting-edge technology without first setting goals…

The ‘New Circular’: Putting digital shopper marketing to work

Transforming the traditional circular is key in reaching consumers.  

Top 100: 36. Retail health clinics

Typically located inside grocery and drug stores, retail health clinics provide convenient health care for common ailments. Patients don’t need an appointment…

Mobile Retail Monday: 'Create-A-Look' feature distinguishes PacSun iPhone App

Mobile Mondays is a weekly column on mobile apps by retail customer experience authority Mike Wittenstein. Each week, you’ll get a test drive of a leading…

InfoComm11: 1 bat, 2 mergers and a digital signage overview

This is just a taste of some of the digital signage-centric news coming out of this year's InfoComm A/V trade show.

Starbucks (finally!) releases an Android mobile payment app

Starbucks releases official mobile payment app for the Android

Top 100: 37. Whole Foods

After weathering boycott calls in the wake of his August 2009 Wall Street Journal editorial opposing healthcare reform, Whole Foods Market CEO John Mackey went…

TIO turning smartphones into pocket kiosks

by James Wester — Editor 1, Mobile Payments Today

The bill payment company is looking to turn smartphones into pocket-sized kiosks.

Countering the 'Groupon Effect' and linking tactics to strategy with mobile marketing

How should retailers use mobile marketing to establish brand loyalty?

Top 100: 38. Culture management

Although the concept of culture management remains an abstraction for many, it does have a real and profound impact on corporate success and profitability.

Top 100: 39. High-tech dressing rooms

High-end fashion shops have come to realize that dressing rooms are powerful places where purchasing decisions are made or broken based on a customer's…

Google video unveils consumer smartphone usage trends

Survey-based data reveals how smartphones have changed the ways consumers search and shop.

Research: Mobile is increasingly important in the multichannel mix

The number of U.K. consumers using a smartphone to shop has grown 13 percent in the last nine months.

Tesco still fighting uphill battle in the United States

Tesco's Fresh & Easy keeps pushing along in the U.S. as the chain recently announced plans to open its first two stores in San Francisco.

Four essential steps for acquiring and retaining today's connected customer

Globalization and technology are transforming retail customers at a velocity never before experienced.

Top 100: 40. AT&T Wireless

As part of an ongoing effort to drive customer engagement, AT&T is trialing high-definition telepresence videoconferencing kiosks in several of its retail…

Top 100: 41. Kiosks

Investment in Web-enabled kiosk technology is paying dividends for retailers such as Art Van Furniture, allowing the Michigan retailer to reduce store sizes…

Retailers' venture into F-commerce is an uphill battle

by Kim Williams — Reporter, NetWorld Alliance

Overcoming security and privacy issues and defining value are major challenges. 

Top 100: 42. Macy's

Feeling flush after a major restructuring effort and a stronger-than-expected 2010, the venerated department store expects to regain its investment grade…

Commentary: Merchants must be involved to make mobile payments a reality

For mobile payments to work, millions of payment devices in the field need to either be retrofitted or replaced with NFC capabilities.