Survey: Retailers unsatisfied with cross-channel abilities

Only 21 percent of retailers are satisfied with their ability to deliver across channels.

Meet the NuWallet

by James Wester — Editor 1, Mobile Payments Today

Startup NuWallet is pushing a simple message to attract merchants and consumers.

Big Y Foods pioneers Groupon use for grocery marketing

Retailer says there is 'big power' in store-specific coupon deals.

Customer experience lessons from Red Bull

Here are four ways the energy drink brand uses unconventional thinking to stand apart from its competition.

Opinion: Retailers, manufacturers need to work on collaboration

Collaboration shouldn't be exclusive to a new product launch, promotion or supply chain initiative.

Mobile Retail Monday: Simon Malls

The app offers lots of options, but suffers from not having enough relevant content.

Five steps to integrating your multichannel marketing

While the message should remain consistent, what works on television or in a circular likely won't work on mobile or at the shelf.

Retailer videos find audience on YouTube

According to new research, 73 percent of U.S. retailers are making use of online video.

Digital signage & coupon kiosks aim for redbox-like ubiquity

by Christopher Hall — w, t

Coupon Express digital signage kiosks are gaining steam in their drive toward market penetration.

Top 100: 34. Layaway

Although the concept still conjures up images of the Great Depression, layaway plans saw a big resurgence during the economic downturn of the 2008 holiday…

Opinions mixed on Obama's kiosk remarks

by Kim Williams — Reporter, NetWorld Alliance

Experts give their interpretations of the president's comments regarding self-service and unemployment.

Top 100: 35. Retail CRM

When CRM solutions first emerged, many retailers got caught up in the excitement and rushed to adopt the cutting-edge technology without first setting goals…

The ‘New Circular’: Putting digital shopper marketing to work

Transforming the traditional circular is key in reaching consumers.  

Top 100: 36. Retail health clinics

Typically located inside grocery and drug stores, retail health clinics provide convenient health care for common ailments. Patients don’t need an appointment…

Mobile Retail Monday: 'Create-A-Look' feature distinguishes PacSun iPhone App

Mobile Mondays is a weekly column on mobile apps by retail customer experience authority Mike Wittenstein. Each week, you’ll get a test drive of a leading…

InfoComm11: 1 bat, 2 mergers and a digital signage overview

This is just a taste of some of the digital signage-centric news coming out of this year's InfoComm A/V trade show.

Starbucks (finally!) releases an Android mobile payment app

Starbucks releases official mobile payment app for the Android

Top 100: 37. Whole Foods

After weathering boycott calls in the wake of his August 2009 Wall Street Journal editorial opposing healthcare reform, Whole Foods Market CEO John Mackey went…

TIO turning smartphones into pocket kiosks

by James Wester — Editor 1, Mobile Payments Today

The bill payment company is looking to turn smartphones into pocket-sized kiosks.

Countering the 'Groupon Effect' and linking tactics to strategy with mobile marketing

How should retailers use mobile marketing to establish brand loyalty?