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Features

Commentary: Why digital signage & mobility are the future of marketing

Multichannel marketing's future is in proximity marketing, combining digital signage and mobile tech.

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Create customer engagement through relevant assortment

Customer-first retailers approach product assortment as a form of storytelling.

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New study evaluates consumer behaviors, attitudes toward social commerce

Though many retailers use social media to build their brand, companies may also be able to monetize these channels.

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Top 100: 43. Self-checkout

Given consumers' ready adoption of self-service technologies at supermarkets and airline check-ins, a recent report sponsored by IBM Corp. suggests that…

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Google's wallet becomes a reality

by James Wester — Editor 1, Mobile Payments Today

Google announces its Google Wallet NFC payment product.

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Top 100: 44. Target

Target is looking to change the face of urban retail by 2012. The discount retailer’s new initiative includes new stores in eleven of the United States…

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Mix-and-match software for digital signage and kiosks

by Christopher Hall — w, t

Pick your own poison with a mix-and-match approach to kiosk and digital signage software.

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Top 100: 45. Trader Joe's

Trader Joe’s continues to enjoy a near cult status for making healthy, organic and locally-produced food accessible to shoppers on a budget, and for providing…

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Square announces mobile POS system for brick-and-mortar merchants

by James Wester — Editor 1, Mobile Payments Today

Square sets sights on brick-and-mortar merchants

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Mobile Retail Monday: The Tour Wrist app

Our expert says the new panoramic image tool is a killer app for retailers.

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NFC in the UK

Orange and Barclaycard introduce U.K.'s first contactless payment product

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Are Apple stores preparing for NFC?

by James Wester — Editor 1, Mobile Payments Today

UPDATED: Rumors are swirling that Apple is bringing NFC to its stores' POS systems.

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The CXO: Why the time is now for customer experience officers

Retailers are hiring c-level executives whose sole focus is the customer experience.

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Report: Consumers influenced by a retailer's physical appearance

More than two-thirds of consumers say they have avoided a store based on its external appearance.

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Study says $16 billion worth of loyalty program rewards go unredeemed each year

by Kim Williams — Reporter, NetWorld Alliance

Americans accumulate approximately $48 billion in rewards points and air travel miles annually.

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Mobile Monday: Aisle 411

The app shares store-level maps and product positions with customers via their smartphones.

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Top 100: 46. American Girl

Mattel's American Girl line of dolls, accessories, books and (more recently) movies, has dominated the big and expensive ($95) doll market for 24 years.

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Top 100: 47. Best Buy

In the sixteen months since taking the wheel as Best Buy CEO in the midst of a global economic crisis, Brian Dunn has kept the world's largest consumer…

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Opinion: Retailers need to wake up to 'tender steering'

Retailer associations have been virtually silent on the topic, and there are no reports of major retailers pushing this service.

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Three ways packaging can impact, improve the retail experience

Brands are increasing their focus on more distinctive packaging that attracts a loyal customer base.

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