The t-shirt company Threadless and athletic shoe manufacturer Ryz invite consumers to take part in designing their products. Visitors to the websites vote for…
read nowRather than trying to dazzle sensory-overloaded consumers with even more choices, the discount no-frills grocery chain has built a global empire by offering…
read nowTarget has deployed in-store kiosks to give shoppers detailed information on video game products.
read nowby Kim Williams — Reporter, NetWorld Alliance
Are shoppers willing to sacrifice customer experience, service for bargains?
read nowTarget has deployed endcap touchscreens to give shoppers detailed information on video game products.
read nowJust weeks prior to a Forrester Research report that U.S. sales of digital books had skyrocketed 220 percent from the previous year’s total of $301 million…
read nowThe head of a firm specializing in retail digital signage lists the top reasons for deploying signage at the point of sale.
read nowOnce seen as the paragon of corporate autocracy, Nike got its open-source groove on this year, inviting skaters at its Laguna Beach storefront to customize…
read nowBed, Bath & Beyond weathered the worst of the recession, posting a 4.4 percent increase in same-store sales for 2009 while the industry as a whole…
read nowUsers are comparing prices, reading reviews, downloading coupons and making purchases on their phones.
read nowMobile Mondays is a weekly column on mobile apps by retail customer experience expert Mike Wittenstein. Each week, you’ll get a test drive of a leading retail…
read nowOffice Max has been struggling to compete with online retailers such as Amazon and big box stores such as Staples, but saw third-quarter profits more than…
read nowThe Internet is now "the new staging ground for personalized marketing."
read nowOne expert suggests that the market for retailers on the social network is actually miniscule.
read nowDuring the Great Recession, Starbucks found itself bruised by rising costs and the cannibalizing effects of years of overexpansion in an economic climate that…
read nowIf the developers of radio frequency identification (RFID) tags have their way, grocery store checkout lines will soon be a thing of the past. RFID technology…
read nowEBay is betting on recent technological innovations to revive its marketplace business. By adopting a catalog approach similar to Amazon’s, eBay’s search…
read nowby Kim Williams — Reporter, NetWorld Alliance
Principal architect tells audience he sometimes refers to his firm as "the architects of last resort."
read nowWhether the platform is a mobile device, tablet or computer, online customer experience is still fraught with issues.
read now“Imagine turning on the TV and getting all the channels and shows you normally watch and all of the websites you browse all day.” Advance promotions for the…
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