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Features

Top 100: 83. Green retailing

"Greentailing" isn't just for tree huggers anymore. Consumers are increasingly focusing on eco-friendly shopping and greener lifestyles. At the same time…

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Video: The Best Experiences in the World and What Makes Them Work

Why looking at a business from the customer's point of view leads to raving fans and a better bottom line.

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DSE: See-through display showing the way for retail digital signage?

by Christopher Hall — w, t

STRATACACHE's Chris Riegel called the PrimaSee display an example of where retail digital signage is headed.

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Mobile Monday: Champs Sports

The app is built around two primary features, a product selector and a product/store locator.

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Top 100: 84. H&M

Just days before the Swedish fashion giant's hotly anticipated designer collaboration, "Lanvin for H&M" hit stores on November 20, the company announced a…

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Five rules of real-time marketing

Use new tools and tech to know your customers, and interact with them appropriately.

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Will new J.C. Penney logo succeed where Gap failed?

by Kim Williams — Reporter, NetWorld Alliance

The retailer's new logo uses the Helvetica font - as did the ill-fated Gap redesign.

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Top 100: 86. Publix

The nation’s largest employee-owned supermarket chain defied the recession by opening 36 new stores in 2009, and hiring more than 27,000 new associates.

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Top 100: 85. LEGO

The 76-year-old Danish toy maker saw its profit jump almost 64 percent in the first half of 2010. The family-owned company’s core snap-together plastic brick…

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Top 100: 87. Retail at airports

Once upon a time, delayed air travelers had to settle for browsing meager newsstands and snacking on food court cuisine. Things have changed, however. Many of…

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MFoundry connects consumers to money and coffee

by James Wester

Drew Sievers, CEO of mFoundry, talks about how his company is helping companies like Starbucks offer mobile convenience.

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Five barriers to building retail customer loyalty

Loyalty programs should be about companies demonstrating their loyalty to customers, not the other way around.

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Mobile Monday: Best Buy

Electronics retailer's app copies the in-store experience, is designed from the buyer's perspective.

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Coinstar expanding services to stay in the game

Photo booth, "eBay in a kiosk" among the company's new launches.

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ACSI falls: Biggest slump since 2008

Strong showings for Amazon, Netflix, Newegg, Publix, Nordstrom, Kohl's not enough to bolster satisfaction.

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Top retailers make employee health, happiness a priority

What comes first: Great retailers or great employers? The answer is that they go hand-in-hand.

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Mobile Monday: Bebe app

The Bebe app offers just about everything a customer would want, but can be difficult to navigate.

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Five ways to win back new private-label shoppers

American consumers continue to switch to lower-cost, private-label goods across every supermarket category.

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Is the era of the printed mail-order catalog coming to an end?

by James Bickers — Editor, Networld Alliance

JCPenney has shut down its catalog after 48 years, but other retailers are using theirs to strategic advantage.

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eBay and PayPal take out their digital wallet

by James Wester

eBay and PayPal revealed their mobile payments plan to analysts and investors.

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