Harnessing the power of the mobile web

Mobile web is more than just the mobile website - it's an entirely different paradigm of use.

8 reasons why proximity marketing will matter for retailers in 2011

Proximity marketing exploits activities that consumers are already involved with, and enjoy.

NRF: Planar launches kiosk-friendly technology (VIDEO)

Planar's Matt Walsh demonstrates how to use the company's new touch-screen LCD monitors.

Increasing retail ROI through collaborative communication

Collaborating around the customer ensures that everyone's needs are met, especially that customer.

Top 100: 89. Disney

Disney’s purchase of Marvel Entertainment last August was merely a foreshadowing of the entertainment giant’s recent spate of creative leaps and innovative…

NRF: Microsoft displays shelf-edge, touch-screen solution

A Microsoft spokesman talks about the company's shelf-edge, touch-screen displays for retail in this video.

NRF: IBM launches self-checkout system

IBM execs expect the company's new self-checkout system to change the way shoppers view self-checkout.

Opinion: 2010 was "the year the kiosk died"

One expert says retailer focus is shifting to smartphones, smaller interactive tools.

Taking a CSI approach to retail

Bob Gordman walks through a post-mortem on the recent retail season, spelling out who the victims were.

Eight characteristics of successful retail concepts

What do Apple, Zappo's, REI, IKEA, Walmart and other successful retail brands have in common?

NRF: Disney Store shares details about POS, store redesigns

by James Bickers — Editor, Networld Alliance

A complete overhaul of both technology platform and store design draw up a new in-store experience.

NRF: Convergent technologies on the retail horizon

Shoppers want a seamless cross-channel experience; retailers who miss on convergence could fall behind.

NRF: VeriFone debuts mobile payment solutions (VIDEO)

by James Bickers — Editor, Networld Alliance

The payments giant unveiled its strategy for mobile at an early sneak-peek on NRF opening day.

HP's new retail digital signage, POS offerings at NRF BIG Show

by Christopher Hall

HP continues its move into the digital signage space and strengthens its retail offerings at the BIG Show.

NRF: Panel considers what retailing will look like in 2020

by James Bickers — Editor, Networld Alliance

Changing demographics, emerging markets among the seismic changes retail is facing in the coming decade.

NRF: Target, Walgreens execs talk mobile strategy

by James Bickers — Editor, Networld Alliance

Executives discussed their strategic approach to integrating mobile with the in-store, online experiences.

NRF: Executive schools retailers on mobile payment

Retailers could reap a plethora of benefits by implementing mobile-payment systems

Livetweet: Follow the NRF 2011 Big Show

This weekend, the retail world will converge on New York City for the NRF 100th Annual Convention & EXPO. The event takes place January 9-12 at the Jacob…

Shedding legacy practices is key to building great customer experiences

There is opportunity for those who grasp that customers will respond to an experience delivered from their point of view.

The top 10 Retail Customer Experience stories of 2010

by James Bickers — Editor, Networld Alliance

Practical information and tactics resonated loud and clear with readers this year.