Redbox to offer digital streaming in 2011 with deep-pockets partner

Execs offer few details but confirm talks with unnamed hi-tech, strong-content suitors to expand redbox beyond DVD kiosks.

Retailers, manufacturers announce joint effort to advance item-level RFID

The initial focus of the Item Level RFID Initiative will be within the apparel sector.

Study: Most grocery shoppers want more information on healthy eating

Despite healthy-eating consumer initiatives, shoppers have not changed their old buying habits, behavior and perceptions.

Can Halloween scare up more retail sales?

Trick-or-treating can be just as indicative of consumer interest in holiday purchases as back-to-school.

Using assumptions as a problem-solving tool

Author shares a four-question approach to isolating and solving operational problems.

Emerging technology and data trends in customer loyalty

Social networking is adding volumes of attitudinal data that complements behavioral transactional data.

The future of wired retail

New technologies and new shoppers are forcing the retail industry to change, and embracing change is the only way forward.

Gap on new logo: Never mind

The retailer quickly backpedaled on its new logo design after customer furor. Was it all just a PR stunt?

The three 'R's of loyalty

Technology is taking the realm of loyalty marketing from evolution to revolution.

Groupon responds: 95 percent of merchants would do it again

by James Bickers — Editor, Networld Alliance

The deep-discount deal-of-the-day site says most retailers are thrilled with the results it delivers.

Opinion: Customers want relationships, not low prices

Retailers need to solve the customer's problem, but also deliver satisfaction on an emotional level.

Retailers combine digital signage, kiosks to create flagship store within a store

Attention-grabbing signs and self-service kiosks help build a destination for passersby and in-store shoppers.

Six marketing lessons from Sir Richard Branson

Customer engagement, tapping free publicity among the tips shared by the business luminary.

Report: Black Friday shopping losing its appeal

Conversely, the popularity of online shopping continues to grow.

Why big luxury retailers are falling behind online

Luxury brands are slow to translate store success to e-commerce.

As consumers spend less, they expect more from retailers

A focus on long-term relationships, customer advocacy can protect against price erosion.

Price Chopper learns a social media lesson

Social media offers great potential for making connections, and that comes with its own unique set of risks.

How in-store mobile marketing can be more than just coupons

Despite the buzz surrounding mobile coupon apps, there is a deeper way to use the technology to drive purchases.

Ten best practices for implementing and fine-tuning retail metrics

Dashboards provide a clear picture of business operations, provided the metrics behind them are properly designed.

Opinion: Retailers need to emphasize in-store sale of digital content

One expert says retailers can take back their digital customers by rethinking how they sell entertainment.