Transactional email checklist: Five things to do after the sale

Purchase review emails can lead to significant incremental revenue.

Best Buy adds QR codes to product fact tags

The new tags deliver instant, detailed product info to shoppers on their mobile phones.

Six steps for building a mobile retail presence

Millions of users are now engaging with retailers via mobile devices, and doing so more frequently.

The new SEO: How Google Instant will impact online retail

by James Bickers — Editor, Networld Alliance

The search giant has drastically changed the way it delivers search results. Will it change the way people find products online?

Survey: Despite economy, back-to-school spending holds steady

Households with school-aged children spend an average of approximately $404 per family on back-to-school items.

Analyst: redbox business model won't work long-term

Streaming, video on demand prompt analyst to call the peak of the DVD kiosk market in 2011.

Opinion: The recession is over, if you're paying attention to customers

A look at two retailers on the right track, and two that aren't, when it comes to satisfying core customers.

Making your in-store technology deployment a success, part 2

An expert discusses the five key elements of a successful in-store tech project.

Opinion: Top 10 things driving the adoption of self-checkout

The self-checkout market is positioned for strong growth in the next few years, and the timing could not be better.

What will bookstores look like in five years?

by James Bickers — Editor, Networld Alliance

The proliferation of e-readers is fundamentally changing the value proposition of bookselling.

California set to vote on plastic bag ban

by James Bickers — Editor, Networld Alliance

Proponents of the bill point to environmental benefits, while detractors decry possible loss of jobs.

Grocery theatricals put under the spotlight

Some in-store bakeries are used "merely to warm up bread made in industrial units hundreds of miles away."

Three mobile web marketing tips for the holiday shopping season

Bringing the online experience into the store, embracing cross-channel behavior are keys to success.

Making the most of transactional emails

80 percent of the revenue generated from transactional emails comes from shopping cart recovery.

The psychology of retail marketing

From rounded corners to natural textures: Neurological research reveals why consumers react the way they do to the in-store experience.

Bank of America to pilot payments with mobile phones in New York

Participants will use their BlackBerrys and iPhones to pay for purchases at merchants who accept contactless payments.

Smartphones look to replace plastic as payment

Several wireless carriers are testing a system that allows consumers to pay for purchases with a wave of their smartphones.

Empowering store operations with analytics and business intelligence

Retailers can exploit BI, coupled with smart phone technology, to help store ops do its job.

Best Retail Customer Experiences 2010 winners announced

by James Bickers — Editor, Networld Alliance

More than 1,000 consumers voted on the best retail experiences in eight segments and across multiple attributes.

How old-school catalogs drive up sales

Nine out of 10 of the top converting retail websites in the U.S. also have catalogs.