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Zappo's Tony Hsieh on The Colbert Report

August 4, 2011 by James Bickers — Editor, Networld Alliance

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In case you missed it: Zappo's CEO Tony Hsieh appeared as the interview guest on Comedy Central's "The Colbert Report" the other night, discussing his company's culture and his recent book, "Delivering Happiness."

I thought Tony came across great (if a little bit nervous, but I would be too). I also think it's astonishing that the idea that happy employees deliver better work (and are ultimately more profitable for the employer) is still a revolutionary idea to some.

About James Bickers

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James Bickers is the former senior editor of Retail Customer Experience, and also manages webinars for Networld Media Group. He has more than 20 years experience as a journalist and innovative content strategist, with publication credits in national, international and regional publications.

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