June 10, 2024
eBay will no longer accept American Express credit cards citing the swipe fees charged to merchants.
read nowMay 3, 2021
When it comes to online customer experience Amazon is way ahead of competitors, according to Conversity research data.
read nowApril 21, 2021
This will be a boom year for Walmart's online sales with a projected 21% growth rate this year, hitting $65 billion, and it's all thanks to the increasing…
read nowMay 1, 2020
Amazon saw 4.06 billion unique visitors in March — more than eBay, Apple, Walmart, Samsung.com, Apple.com and Rakuten sites combined.
read nowby Johannes Panzer — Head of Industry Solutions for Ecommerce, Descartes
Johannes Panzer, head of industry solutions, e-commerce, Descartes, explains why now is the time for retailers to implement the right processes and…
read nowby Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Even if competing retailers don’t hold special sales on Amazon's Prime Day, increased consumer activity is likely helping the bottom line for any and all…
read nowby Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Three successful and growing retailers share insight on why each is embracing artificial intelligence to drive the retail customer experience forward.
read nowDecember 11, 2017
There’s Black Friday, Small Business Saturday, this year's newly-crowned Sofa Sunday and — of course — Cyber Monday.
read nowNovember 8, 2017
When it comes to personalizing the customer experience, Walmart, JustFab and Sephora are doing the best job, according to the first annual Retail…
read nowOctober 12, 2016
The online bidding platform eBay is promoting a 13-year company veteran to head up its global customer service operations.
read nowOctober 21, 2013
Is eBay in need of a refresh?
read now