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eBay News & Media

eBay drops American Express credit card acceptance

June 10, 2024

eBay will no longer accept American Express credit cards citing the swipe fees charged to merchants.

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Amazon best in online experience, claims research

May 3, 2021

When it comes to online customer experience Amazon is way ahead of competitors, according to Conversity research data.

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Walmart online sales on a boom path, reveals research data

April 21, 2021

This will be a boom year for Walmart's online sales with a projected 21% growth rate this year, hitting $65 billion, and it's all thanks to the increasing…

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Amazon unique visitor level tips 4 billion mark

May 1, 2020

 Amazon saw 4.06 billion unique visitors in March — more than eBay, Apple, Walmart, Samsung.com, Apple.com and Rakuten sites combined.

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Retail's secret weapon: Order fulfillment optimization

by Johannes Panzer — Head of Industry Solutions for Ecommerce, Descartes

Johannes Panzer, head of industry solutions, e-commerce, Descartes, explains why now is the time for retailers to implement the right processes and…

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Amazon Prime Day boosts overall online sales, retail activity

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Even if competing retailers don’t hold special sales on Amazon's Prime Day, increased consumer activity is likely helping the bottom line for any and all…

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Why 1-800-Flowers, eBay, Cosabella are hot for AI

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Three successful and growing retailers share insight on why each is embracing artificial intelligence to drive the retail customer experience forward.

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Green Monday expected to deliver another big online shopping opportunity

December 11, 2017

There’s Black Friday, Small Business Saturday, this year's newly-crowned Sofa Sunday and — of course — Cyber Monday.

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JustFab, Sephora, Walmart tops in customer experience personalization

November 8, 2017

When it comes to personalizing the customer experience, Walmart, JustFab and Sephora are doing the best job, according to the first annual Retail…

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Wendy Jones heading up eBay’s global customer service

October 12, 2016

The online bidding platform eBay is promoting a 13-year company veteran to head up its global customer service operations.

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