November 11, 2021
Macy's is upping its minimum wage to $15 by Spring, 2022 and is establishing an educational benefit that will pay full tuition, books and fees all in a quest…
read nowNovember 2, 2021
Macy's Westfield Valley Fair in the Bay Area has installed a custom-branded Bake Xpress robotic micro bakery adjacent to the toy department, offering shoppers…
read nowOctober 22, 2021
When it comes to favorite retailers, U.S. consumers love Walmart, Amazon and Target, citing best prices, return policies and overall shopping experience.
read nowOctober 20, 2021
Holiday shoppers will spend 25% more this holiday — an average of $870 — compared to last, as consumers will be "revenge shopping," according to a JLL annual…
read nowMay 6, 2021
Macy's employees have won a battle against the retailer's self-checkout technology as a labor arbitrator has determined workers must be provided commissions…
read nowApril 6, 2021
The ongoing COVID-19 vaccination effort, as well as the most recent U.S. stimulus payments are proving beneficial to Macy's.
read nowJanuary 7, 2021
Macy's will close 45 stores by mid year as part of a three-year store closing strategy that will shutter 125 locations in the next two years.
read nowOctober 28, 2020
When it comes to digital maturity among apparel retailers, Macy's is at the top of the list, according to Incisiv's first annual Apparel Digital Maturing…
read nowOctober 26, 2020
The COVID-19 pandemic is prompting the elimination of a longstanding tradition this holiday season — the opportunity to sit on Santa's lap at Macy's.
read nowAugust 12, 2020
Macy's is expanding its Style Crew ambassador program to fashionistas across the U.S.
read nowJuly 20, 2020
Macy's has handed out $9 million in executive and leadership bonuses, including $3.7 million in stock to its CEO, at the same time it's downsizing its…
read nowJune 30, 2020
The ongoing coronavirus is a major reason department store chain Macy's is planning to cut 3,900 corporate jobs as part of a restructuring effort.
read nowMay 1, 2020
Macy's hopes to have all its 775 stores open for business within six weeks and is initially opening 68 next week.
read nowApril 3, 2020
Ron Johnson, former J.C. Penney CEO and the design leader behind Apple's retail locations, isn't at all optimistic about what's ahead for retail department…
read nowMarch 30, 2020
Retailer Macy's is putting a majority of its 130,000 employees on furlough due to the ongoing COVID019 pandemic.
read nowFebruary 14, 2020
Macy's loyalty program, called Star Rewards, now lets customers earn on every purchase, no matter how they pay and rewards can be used to buy top brand items.
read nowFebruary 6, 2020
In an effort to stem losses and reverse slumping sales, Macy's will close 125 stores in the next few years and reduce corporate jobs by 2,000.
read nowby Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
In an interview with Retail Customer Experience, Darin Archer, chief strategy officer at Elastic Path, details the importance of deploying flexible e-commerce…
read nowOctober 10, 2019
The Macy's store in downtown Seattle will close its doors next February, after a 90-year period of retail activity at the site.
read nowJuly 31, 2019
Macy's is aiming to change how it sells fragrance and enhance the customer experience at the same time.
read now