Macy's News & Media
Macy's prepping 50 Backstage outlet openings
March 19, 2019
Macy's plans to open 50 of its Backstage outlets this year, inside existing stores.
read nowMacy's teams with Perch on interactive platform for fragrance sales
March 6, 2019
Macy's introduced a partnership with Perch, a provider of an interactive platform for interactive retail marketing, for select Macy's locations, according to a…
read nowMacy’s earnings bode well for holiday shopping season
November 15, 2018
Macy’s is pretty optimistic about this year's holiday shopping season given that it has increased its annual earnings forecast.
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Amazon Prime Day boosts overall online sales, retail activity
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Even if competing retailers don’t hold special sales on Amazon's Prime Day, increased consumer activity is likely helping the bottom line for any and all…
read nowMacy's alerts customers to credit card data breach
July 17, 2018
A small number of Macy's.com and Bloomingdales.com customer data was breached between late April and mid June.
read nowLas Vegas gets its own Macy's Backstage
June 6, 2018
Macy's has debuted its discount brand, Macy’s Backstage, at the Meadows Mall in Las Vegas, Nevada.
read nowMacy's sales get a boost from foreign shoppers
May 23, 2018
Macy's first fiscal quarter brought good news to shareholders as same-store sales jumped 4.2 percent, prompting the retailer to adjust its annual profit…
read nowMacy's expands Star Rewards to everyone no matter how they pay
May 16, 2018
The Macy's Star Rewards loyalty program isn't just limited to those with a Macy's charge card. Now anyone, no matter how they pay, is enrolled in the loyalty…
read nowMacy's buys Story, founder now brand experience officer
May 4, 2018
Macy's has a new story to tell courtesy of acquiring Story, a New York-based retailer that changes its store design and merchandise every four to eight weeks.
read nowMacy expanding off-price outlet strategy
April 13, 2018
Macy's, in a bid to lure price-conscious consumers, plans to open 100 Backstage location across the nation this year.
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Macy's revival means plenty in store for Star Reward members
by Bryan Pearson — President, LoyaltyOne
Bryan Pearson believes credit for a Macy's recovery will likely go to a combination of strategic practices.
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Macy’s to introduce mobile checkout, VR furniture design experience and more
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Macy's has recognized the characteristics of its target shopper and is committed to offering her a more personalized experience, as well as mobile checkout and…
read nowWilliams-Sonoma hires ex-Macy's tech leader as CTO
February 14, 2018
Yasir Anwar, former CTO at Macy's, is taking on the same role at Williams-Sonoma.
read nowMacy's to slash 5,000 jobs despite solid holiday sales
January 5, 2018
Despite a boost in holiday sales this past season Macy's expects to cut 5,000 jobs and close seven stores.
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2017 in Review: Top 5 features highlight retailer experiences
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Retail Customer Experience readers love getting insight from those in the trenches, and this year's top five articles illustrate that hunger.
read nowFormer Macy's VP takes on creative role at GSP
December 6, 2017
Margaret Sotrop, a former vice president of home and storewide creative at Macy's, is now the executive creative director for GSP, a retail services…
read nowCold weather proves rewarding for Macy’s
December 4, 2017
The arrival of winter, and need for winter coats, is making for healthy financials for Macy's.
read nowMacy's revamps loyalty program
October 9, 2017
Macy's shoppers are getting a revamped loyalty program as of this month that aims to offer consumers a more engaging shopping experience.
read nowRetail mall vacancy rate jumps, as do retail rental costs
July 6, 2017
The second quarter delivered a 10 percent increase in the retail mall vacancy rate, and rents increased a bit as well, according to a CNBC report, citing…
read nowMacy's taking new approach to promotions, media, loyalty
June 14, 2017
Macy's aims to reconnect with loyal shoppers, lure in new shoppers and deploy a new mix of marketing media.
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