Gap News & Media
Gap taps Richard Dickson as CEO
August 3, 2023
Gap has hired on Richard Dickson, the former CEO and president of Mattel, as its new CEO.
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Gap mum on reported layoffs
April 26, 2023
Gap is reportedly laying off more workers starting this month.
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Gap taps Optoro to drive next-gen customer experience
March 30, 2023
Gap Inc. is deploying Optoro's returns platform to accelerate the customer returns experience and returns processing.
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Gap jumps onto Amazon
November 28, 2022
Gap clothing and accessories are now selling on Amazon for customers in North America.
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Gap slashing corp workforce in expense reduction strategy
September 26, 2022
Gap Inc. is reportedly cutting 500 corporate roles in a quest to reduce expenses.
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Gap CEO Sonia Syngal stepping down
July 12, 2022
Gap Inc. CEO and President Sonia Syngal is leaving her role and Bob Martin, the retailer's executive chairman, will serve as interim chief during the search…
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Old Navy CEO leaves leadership role
April 28, 2022
Nancy Green, Old Navy's CEO and president, left her role last week and Gap Inc. CEO Sonia Syngal will lead the brand while an external search is conducted to…
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Walmart, Gap expand home goods partnership
November 1, 2021
Walmart and Gap are expanding their initial crossover retail partnership and launching Gap Home Furniture on Walmart's online site.
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Gap honors frontline workers with bonus effort
June 3, 2021
Retailer Gap is doling out $300 bonuses to 70,000 hourly employees as a way to thank workers for their performance and serving as the "lifeblood" of the…
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Gap, Walmart partner on home brand
June 1, 2021
Gap is teaming up with Walmart on a home brand and the effort signifies a "new chapter" for the apparel retailer, according to Gap CEO Sonia Syngal.
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Gap launching customer experience center in Texas
February 26, 2021
Gap Inc. is planning to open a customer experience center in a quest to speed up inventory delivery and gain efficiency within its digital online shopping…
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Gap shuttering lots of mall-based locations
October 26, 2020
Gap will close 220 stores, many housed in mall centers, within the next four years.
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Retailers taking a pack-and-hold inventory strategy in wake of COVID-19
June 10, 2020
After months of being shuttered due to the coronavirus many retailers, including Gap, are taking a pack-and-hold merchandising approach rather than blow-out…
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Mall operator suing retailers for late rent
June 8, 2020
Simon Property, the biggest mall operator in the U.S., is suing Old Navy, Banana Republic and The Gap for back rent and other charges related to store leases…
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Gap opening 800 stores by month's end
May 7, 2020
Gap Inc. is sharing its strategic plan to re-open 800 stores by the end of May starting with a small numberr of Texas locations this week.
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Retail industry lobbying for federal support
March 24, 2020
As retail clothing stores continue to temporarily close in light of COVID-19, the coronavirus pandemic, the retail fashion and clothing industry is pressing…
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Gap Inc.'s Hill City offers unique customer experiences from the store to the road
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
A 12-month pop-up for menswear brand, Hill City, has led to a physical storefront and a mobile shop. And, while the customer experiences are all different, the…
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Gap expanding physidigital strategy across Old Navy stores
July 16, 2018
Old Navy stores across the U.S. are now reflecting parent company Gap's customer experience strategy to blend the physical with the digital.
read nowGap tapping digital policies to boost customer experience, associate scheduling
June 1, 2018
Gap is launching new digital policies aimed at helping sale associate scheduling as well as gaining deeper insight on consumer activity via its sales data.
read nowAs Gap CEO takes leave, retailer's shares take a dip
February 27, 2018
Jeff Kirwan, CEO and president of the Gap brand, is leaving his post, and the news is impacting the retailer's shares.
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