Starbucks News & Media
Merchants seek ways to make their mobile apps indispensable
by Will Hernandez — Editor, NetWorld Media Group
Church's Chicken offers up a unique feature in its mobile app: a curated music playlist.
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Merchants should highlight mobile self-service usefulness to consumers
by Will Hernandez — Editor, NetWorld Media Group
Do consumers see the value in every self-checkout option available to them from different restaurants and retailers?
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What merchants should consider when deploying new technology
by Will Hernandez — Editor, NetWorld Media Group
As retailers and restaurants consider whether to deploy new consumer offerings such as a loyalty program, branded app or mobile payments, executives must…
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Starbucks CEO: It's a dire time for brick-and-mortar retailers
May 2, 2017
The new chief of Starbucks is making his view clear when it comes to what's happening with the retail brick-and-mortar sales environment, calling the changes…
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Starbucks loyalty change brews anger, filters out value of experience
by Bryan Pearson — President, LoyaltyOne
The shift in how members of My Starbucks Rewards earn stars may be a test of its customer loyalty, but with the program's expanding mobile payment and other…
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Starbucks expands mobile pay, national rollout continues through the year
June 17, 2015
Starbucks continues national rollout of Mobile Order & Pay into southern, central U.S. locations.
read nowStarbucks redesigns Android app
September 18, 2014
Starbucks has redesigned its Android app, adding several new features.
read nowStarbucks considers white-labeling its mobile app
April 25, 2014
Tech companies and national retailers have approached Starbucks about whether the coffee giant would consider licensing or white-labeling its successful…
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