Walmart News & Media

Why Amazon may lose its influencer title in 2018

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

While the ecommerce retailer won top shopping destination this past holiday season, and dozens of headlines related its innovations, Amazon is not immune to…

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2017 retail influencer: Amazon

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Customer experience is the dominant strategy in retail, and Amazon dominated in 2017 by innovating on everything from supply chain to faster delivery to…

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Walmart testing new personal shopping experience

December 28, 2017

Walmart is reportedly tapping text to provide a new personalized shopping experience for the wealthy busy mom.

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2017 in review: Walmart, Buffet, Target led top read news

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The top five news items on Retail Customer Experience in 2017 focused primarily on big brand retail news and insight offered by big names.

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Target buys Shipt to shore up delivery strategy

December 14, 2017

Target is buying Shipt, a same-day delivery platform, for $550 million in cash in its strategy to boost fulfillment efforts.

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Walmart digital signage delivers broken content

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Digital Signage Today Editor Bradley Cooper encounters a Walmart shelf-edge display that failed to get its message across. Instead of a heartwarming holiday…

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Target adds mobile pay Wallet feature to REDcard

by Will Hernandez — Editor, NetWorld Media Group

The retailer officially becomes the latest to add an in-store, mobile-payment feature to its app in a move that also combines its digital coupon program into a…

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Walmart, Kohl's, Amazon, Dollar Tree cited as big Black Friday winners

November 28, 2017

When it comes to in-store traffic and digital consumer spend, the big retail winners this Black Friday into Cyber Monday weekend were big names: Kohl's…

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2018 will bring Lord & Taylor to Walmart.com shoppers

November 22, 2017

Walmart.com and Lord & Taylor are teaming up to launch a flagship store on Walmart's e-commerce site come Spring 2018.

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JustFab, Sephora, Walmart tops in customer experience personalization

November 8, 2017

When it comes to personalizing the customer experience, Walmart, JustFab and Sephora are doing the best job, according to the first annual Retail…

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Kagan: Will Walmart win with Jet.com private label?

by Jeff KAGAN — Wireless Analyst, Telecom Industry Analyst

Jeff Kagan wants Walmart and Walmart.com to be successful, but he believes the level of success will come from respect for the customer. The big question is…

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Walmart grabs up small NY warehouse

October 11, 2017

In its quest to provide same-day delivery on par with its ecommerce arm, Jet.com, Walmart has bought a New York City delivery company boasting a warehouse.

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Walmart's Jet.com prepping private label brand

October 6, 2017

Jet.com, now an ecommerce arm of Walmart, is getting ready to launch a private label product line boasting over 60 household and food items.

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Walmart readying same-day delivery for NYC customers

October 6, 2017

Free, same-day delivery will soon be offered by Walmart in the New York City area.

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New Walmart headquarters to bring in natural light

September 26, 2017

Walmart plans to do away with the "inefficient" current campus of its corporate headquarters — a sprawling collection of more than 20 buildings in Bentonville…

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Former Sam's Club CEO takes on COO title at Starbucks

September 6, 2017

Starbucks has appointed Rosalind Brewer as group president and chief operating officer, effective Oct. 2. Brewer, former president and CEO of Sam's Club and…

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Walmart files blimp patent for product pickup, delivery

August 30, 2017

Not to be outdone by Amazon's continued foray into drones for warehouse and ground delivery, Walmart is reportedly considering the use of blimps for aerial…

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Merchants seek ways to make their mobile apps indispensable

by Will Hernandez — Editor, NetWorld Media Group

Church's Chicken offers up a unique feature in its mobile app: a curated music playlist.

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Merchants should highlight mobile self-service usefulness to consumers

by Will Hernandez — Editor, NetWorld Media Group

Do consumers see the value in every self-checkout option available to them from different restaurants and retailers?

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Will Amazon Go make cashiers and checkout lanes obsolete?

by Will Hernandez — Editor, NetWorld Media Group

That question was the focus of a breakout session Tuesday at the fourth annual CONNECT Mobile CX Summit in Philadelphia. The answer is complicated, which is…

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