The future of retail: Thinking small

Leading retailers are beginning to make sweeping changes to keep up with consumer demands. In the past six months retailers like Amazon, Target and Kroger have…

How To: Improve digital product content to boost customer experience, sales

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Today's retailers are missing out on sales due to a poor digital product content strategy which not only results in a weak customer experience but puts a dent…

TouchMate introduces new point-of-sale technology

March 28, 2017

TouchMate has unveiled its next-generation point-of-sale technology with the S-Line II, Cyprus and Dash-T3 models, according to a press release. TouchMate…

Amazon Go store hits some glitches

March 28, 2017

The public unveiling of Amazon's Go store, which features no cashiers, is being delayed due to some technical glitches, according to a Market Watch report.

Baby Boomers love the retail discount

March 28, 2017

When it comes to shopping the Baby Boomer generation isn't interested in paying full price when it comes to cars, smartphones, electronics, appliances or…

New York mall hires celebrity hunk to spur consumer interest

March 28, 2017

A Staten Island, New York mall has hired a TV and movie celebrity in the quest to drive consumer interest into the retail location.

Nexcom introduces motherboard for intelligent kiosks

March 27, 2017

Nexcom, a Taipei, Taiwan-based provider of intelligent solutions, has introduced its industrial motherboard NEX 614 to accelerate kiosk transformation, fueling…

Trump, tech, and taxes: What's in store for 2017

Whatever your feelings about President Donald Trump, one thing is for sure: 2017 is going to be an interesting year for everyone.

Samsung puts focus on contactless payments with new platform

March 24, 2017

Samsung Electronics has launched something it calls the Contactless Companion Platform, which will have a focus making contactless payments a reality using a…

Supermarket puts nutritionists into the aisle

March 24, 2017

In a quest to provide better customer service and enhance the shopping experience, one supermarket is expanding its staff of nutritionists in store locations.

British market offers a special check-out lane for shoppers suffering from dementia

March 24, 2017

A British supermarket chain, Tesco, is piloting a new check-out line for shoppers suffering from dementia or Alzheimer's in order to make the shopping…

Humanizing the retail experience: Experiential shopping lives offline

These are the days of sharing, group think and the herd mentality… who knew the 90s-era mall rats, a generation of teens known for simply hanging out in…

Hershey hires Mary Beth West as chief growth officer, SVP

March 23, 2017

Former J.C. Penney executive Mary Beth West is taking on the role of senior VP and chief growth officer for The Hershey Co.

Albertsons aims to make product finding, stocking easier and faster

March 23, 2017

Albertsons is tapping the RangeMe online platform and Ahold USA to make product discovery easier between retailers and product vendors, which will save money…

4 ways to retain infrequent retail customers

As most business owners know, the cost of acquiring a new customer is much higher than retaining a current buyer. It's why companies put a lot of effort into…

Navori Labs to unveil digital signage engine

March 22, 2017

Navori Labs plans to unveil its QL 2.0 digital signage engine at the Digital Signage Expo in Las Vegas from Mar. 28-31. The engine is designed to support OOH…

Axiomtek debuts 19-inch multimedia industrial touch panel PC for kiosks

March 22, 2017

Axiomtek has introduced the P1197E-500, a 19-inch touch panel computer with industrial-grade mechanism design and flexible expansion interface, according to a…

SpartanNash names new CEO

March 22, 2017

Dave Staples, currently president and COO of grocer SpartanNash, will take the helm as CEO by the end of May.

Tips for ensuring the branded mobile app delivers a successful customer experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

There's no challenge getting retail consumers on board with mobile devices and apps. But getting that same consumer to embrace and forge a relationship with a…

Abercrombie & Fitch shuttering stores in consolidation effort

March 21, 2017

Clothing retailer Abercrombie & Fitch plan to close 60 stores this year in a brand revamp and operations consolidation. The closings are described as…