Kohl's teams with Amazon in product return partnership

Sept. 22, 2017

Looking to return an Amazon purchase? Now you have two options: send it back to Amazon or drop it off at Kohl's.

Kohl's will be accepting select Amazon return items in 82 stores come next month, according to a Reuters report.

The return partnership is sitting well with Kohl's investors as shares spiked 4 percent on the news, according to the report, and comes on the heels of Kohl's announcing it will start selling the Amazon speaker Echo at less than a dozen locations in Chicago and Los Angeles.


Topics: Customer Experience, Customer Service, Department Stores, Merchandising, Omnichannel / Multichannel, Online Retailing, Top 100 Retail

Companies: Amazon, Kohl's


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