BJ’s debuts tap and pay at gas locations across 21 states

February 11, 2025

BJ's Wholesale Club is offering a tap and pay option at all of its 186 gas locations in 21 states.

Costco raises hourly pay for most workers

February 10, 2025

Costco has raised pay for most of its hourly workers.

Lidl UK to roll out digital micro-donation system at self-checkouts

February 10, 2025

Lidl is set to become the first U.K. supermarket chain to introduce Pennies, a digital micro-donation system, to self-checkouts, according to a Birmingham Live…

Amazon expands Whole Foods CEO role

February 7, 2025

Amazon is expanding the role of Whole Foods CEO Jason Buechel to oversee its worldwide grocery stores business, including Amazon Go convenience stores and…

Customers need more than frictionless experiences in retail

Retailers today need to recognize the true reason why people abandon their shopping carts. They got distracted and then they forgot.

True Religion platform debuts during Super Bowl week

February 7, 2025

True Religion, a lifestyle brand, is debuting a new brand platform, called "Own Your True," during Super Bowl week.

Valentine’s Day projected to be record-setting spend event

February 6, 2025

Consumers will spend a record $27.5 billion on Valentine's Day this year, up from $25.8 billion in 2024 and over the previous record of $27.4 billion set in…

The Dog Stop opened 12 US locations, debuted services in 2024

February 6, 2025

The Dog Stop, a dog care brand, opened 12 locations in the U.S. and introduced services including Happy Healthy Pup memberships and enhanced care options in…

The power of leveraging valuable data to drive e-commerce growth for retailers

by Mitsunaga Kikuchi — Founder and CEO, Shirofune

To drive genuine growth, retailers need to know which ads are generating incremental revenue, new sales strata which can be directly attributed to effective…

Axis Communications talks fundamental elements of computer vision AI

James Stark, retail segment leader for the Americas, and Robert Brown, solutions engineer, at Axis Communications share insight what makes Axis Communications…

H-E-B tops dunnhumby grocery retailer ranking

February 5, 2025

H-E-B has been ranked at the top U.S. grocer, according to the dunnhumby Retailer Preference Index, a study that examines the $1 trillion dollar U.S. grocery…

Brands jumping on viral trends is a turnoff for consumers

February 5, 2025

One third of consumers view brands jumping on viral trends as an embarrassing act for the brand though 93% believe it's important for brands to stay up on…

Star Micronics debuts new innovations for the retail space

John Maieli, channel partner executive at Star Micronics, shares insight on the company's latest innovations for the retail environment.

Presented by Star Micronics America

PetSmart deploys GreyOrange gStore platform to boost operational efficiency

February 4, 2025

PetSmart is deploying gStore, a software-as-a-solution platform from GreyOrange Inc. to gain better efficiency across the retailer's nearly 1,700 stores.

Zebra Technologies debuts flexible kiosk system

Scott Eggers, lead product manager, Zebra Technologies, shares insight on the company's new kiosk system running on Zebra's Enterprise Android platform.

Presented by Zebra Technologies

How to maintain high customer support levels during a big sales season

by Dave Tu — President, DCL Logistics

Here are four tips that can help e-commerce retailers prepare for a big sales rush and ensure they meet customer expectations and maintain satisfaction.

Loyalty program members want more ways to earn, redeem

February 4, 2025

When it comes to loyalty programs, rewards members want more ways to earn rewards and more ways to redeem rewards. More than half, 76%, want transactional…

The role music plays in retail customer experience: Brand ambassador

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The start of a new year is the perfect time for retailers to assess and re-evaluate customer experience strategies and where music fits into that strategy.

ELC shares insight on latest kiosk and camera display capabilities

Tiffany Tian, from ELC - Shenzhen Electron Technology Co. Ltd, shares insight on the company's newest kiosk display and camera capabilities.

Presented by Shenzhen Electron Technology Co., Ltd

NICE VP talks AI's role in the sales conversion spectrum, eliminating friction points

Tom Yang, vice president, retail at NICE shares insight on the retail customer experience funnel, sales conversions and the role AI can play in eliminating…