Mobile is affecting commerce decisions for retailers

by Will Hernandez — Editor, NetWorld Media Group

At the NRF Big Show, a panel discussion about what's next in payments focused on the role technology has played in consumers' expectations as they interact…

Panera leader: Payment, mobile innovations boosting customer experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Panera Bread is still going full throttle in expanding payment strategies to reduce consumer friction points and enhancing the customer experience.

Report: Retailers aren't evolving fast enough

January 21, 2016

The increasing use of mobile shopping threatens retailers that fail to meet mobile users' expectations for more sophisticated shopping services.

Amazon aims to make product re-orders easier than ever

January 21, 2016

Amazon wants to make shopping easier than ever and is building a re-order capability via connected devices tied to its Amazon Dash service.

Amazon flying fast forward with drone service strategy

January 20, 2016

Regulatory challenges, safety hurdles and increasing competition aren't stalling Amazon's plans to be one of the first, if not the first, drone service…

Unilever CEO: Another rough year ahead but it won't stop innovation

January 20, 2016

Unilever expects to have to work just as hard as last year to hit expected financial this year and plans to keep innovating on the product side.

Declining fuel costs makes for bigger profit at Delta

January 19, 2016

Delta is navigating some financial challenges but benefiting big from cheap fuel prices.

9 things to know about retail loyalty programs

by Bryan Pearson — President, LoyaltyOne

From the tangible value of data assets to stealth pricing, loyalty programs can offer retailers many advantages that are little understood. Here are nine…

Amazon sinks a stake in ocean freight delivery services

January 18, 2016

First drones, now ocean freighters. Amazon's expanding logistics strategy moves forward.

Yahoo offers researchers treasure trove of user data

January 18, 2016

Yahoo is sharing news-reading habits of its 20 million users and the data will likely improve recommendation technology down the road.

Talking with HP retail product chief Cory McElroy

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Mobile security is a challenge for any retailer hoping to lure in the mobile device shopper. HP's Cory McElroy says the key is to not become complacent with a…

NRF Preview: Retailers shine a light on beacons to drive mobile engagement

by Will Hernandez — Editor, NetWorld Media Group

Multiple mainstream publications near the end of 2015 rushed to declare beacon technology a dud even though Apple first introduced the technology less than…

Florida retail mall experience offers up a unique artistic collaboration

January 15, 2016

When is a luxury retail mall environment also an artistic gallery setting? When a collaborative effort makes it happen.

Payments: The last mile of online customer intimacy

When it comes to online commerce, the point at which money changes hands has often been the moment a sale falls apart. What was a carefully crafted brand…

IoT, data services help Intel hit revenue expectations

January 15, 2016

While chip maker Intel hit expected revenue projections in the fourth quarter, its sales for 2015 took a bit of a hit thanks to weakening PC demand.

Lululemon eschews traditional holiday discounts and gets big reward

January 15, 2016

Lululemon didn’t mark down much during this past holiday sales season and the strategy paid off.

Jolly holiday season not so jolly for Best Buy

January 15, 2016

Electronics retailer faces biggest stock dip in a year due to weak holiday sales and what analysts view as a slump in mobile phones, electronics segment.

Amazon drops Prime price, offers LTO free program access

January 15, 2016

Amazon is celebrating its Golden Globe wins and wants to share the good feeling with the world.

How retailers are avoiding “Uberization”

In today's increasingly interconnected world, disruptive business models like those of AirBnB and Uber are thriving.

Why specialty retailers should tap digital platforms to drive growth

Very few specialty retailers have proven they understand the digital world and everything it can offer. When employed correctly, digital can greatly increase…