Children's deaths ignite massive Ikea dresser recall

July 23, 2015

Reports of children killed last year is prompting the Swedish furniture seller to provide consumers with wall-mount kits to stop dressers from flipping over on…

Girl toy sales slump proving to be a challenge for retailers

July 23, 2015

Girls aren't buying as many toys these days as boys and it's impacting the bottom line for retailers.

The use of digital signage as a wayfinding solution

by Kisha Wilson — Marketing Manager, SlabbKiosks

A study conducted by SignAd Network found that "digital video in public venues reaches more Americans each month than online videos." It's no surprise then…

Back to School: How one NY retailer is approaching the business season

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

In this fourth installment of the 10-part Back-to-School series the focus is on a NY clothing retailer undertaking new strategies to boost loyalty and revamp…

Google mobile buy button move is all about helping consumers, retailers

July 22, 2015

Search giant Google not only wants its users to find what they need but buy what they need without leaving its website.

Amazon expands handyman service to 15 metro areas

July 22, 2015

Amazon Home Services is expanding nationwide in terms of providers and services, as it begins moving into 15 metro areas including Atlanta, Boston, Miami and…

Back to School: Sales to dip nearly 10% despite other economy gains

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Despite positive economic moves in the housing and job markets, the retail back-to-school sales season won't be as robust as last year. Overall, however…

How 'informed' employees will make your restaurant more money

Developing a culture of learning is a 365-day commitment that will motivate staff and have a significant impact on the bottom line if retailers put in the time…

Secure high-theft merchandise on wire fixtures with new mounting options for the spiral anti-sweep hook™

Secure high-theft merchandise displayed on Wire Power Wing and PowerBar™ fixtures with new mounting options for FFR’s Spiral Anti-Sweep Hook™.

The clash of a crying toddler and the customer dining experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Sometimes ensuring a good customer experience requires taking a deep breath and strategy.

LIVE Webinar: Managing customer relationships– what Which Wich learned on its search for the perfect CRM

July 20, 2015

Free webinar offers insight from sandwich chain Which Wich regarding implementing a successful customer relationship management strategy.

PayPal officially separates from eBay

July 20, 2015

PayPal previously was listed on the Nasdaq under the same ticker symbol "PYPL" before it was acquired by eBay Inc. in 2002 for $1.5 billion.

Wells Fargo & Company veteran tapped to lead new client experience division

July 20, 2015

Chris Calvert and her team are focused on boosting customer service across the insurance business.

Bait, tackle retailers reel in $2.3B for US economy

July 20, 2015

The small to mid-sized marine recreational industry is proving to be a big retail boost for the economy, reeling in $2.3 billion in 2013.

Facebook 'buy' button ignites debate regarding consumer adoption

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Facebook is adding a ‘buy’ button so its zillions of users can shop as they socialize and the move has industry watchers buzzing.

First Data buys Transaction Wireless to bolster digital gift card platform

July 17, 2015

First Data Corporation hopes to bolster its prepaid gift card solution by buying digital gift card pioneer Transaction Wireless, a San Diego-based enterprise…

Mobile online retail payments in focus

by Will Hernandez — Editor, NetWorld Media Group

Total mobile online retail payments are expected to grow from $75.8 billion to $217.4 billion at a 23 percent compounded annual growth rate between 2014 and…

How to avoid potential handcuffs lurking in the credit card transaction

Plastic holders can make purchases easier, faster, and usually in greater quantities than they would if they were paying with paper. This makes transacting…

Amazon bested Black Friday in Prime Day sales event

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Amazon’s Prime Day sales promotion was already beating the mega online retailer’s 2014 Black Friday order rate by late afternoon Wednesday, with eight hours…

ENSURE FOOD SAFETY WITH NEW DISHWASHER-SAFE THERMOMETER KIT

Ensure food safety with FFR’s new dishwasher-safe thermometer, the FlashCheck® Waterproof Dishwasher Thermometer Kit. The FlashCheck® Waterproof Dishwasher…