Webinar offers tips on balancing POS tax-exempt processes, customer service

July 6, 2015

Not only is there potential to frustrate a loyal customer, but an inefficient tax-exempt POS process can draw audit scrutiny and big fines. Free live webinar…

MobiKwik expands retailer network in India for mobile payments

July 6, 2015

India-based online wallet MobiKwik last week announced an agreement with retail outlet WHSmith India to enable digital payments at multiple offline outlets.

Back to School: Not too early to start planning as new trends factor into strategy

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

In this first part of a 10-part series on back-to-school retail strategies experts offer up insight on new trends and why you need to start planning for the…

Amazon celebrating big anniversary in prime fashion

July 6, 2015

It's been 20 years since Amazon.com opened its doors and the e-tailer is using the big occasion to promote its top-tier membership service and one of its…

Whole Foods chiefs: We're sorry we overcharged customers

July 3, 2015

Whole Foods apologizes for overcharging incidents, vows to beef up training.

Barnes & Noble taps new chief as plans to split company up move forward

July 2, 2015

Bookseller Barnes & Noble has a new chief running its retail business segment.

Retailers hiring on a growth path, 50K new June jobs

July 2, 2015

The U.S. business segment is growing with 237,000 jobs added in June.

STRATACACHE expands shopper marketing with IZ-ON acquisition

July 2, 2015

Dayton, Ohio-based digital signage provider announced its acquisition of IZ-ON Media, a digital media company specializing in in-store shopper marketing…

Health-and-beauty chain Clicks South Africa clicks on digital signage for in-store marketing

July 2, 2015

South African health-and-beauty retail chain Clicks has announced a partnership with South African digital signage solutions company Moving Tactics that…

3 ways to prep for the ban on trans fats

Food retailers can prepare for the ban by taking a few necessary steps.

Restaurant taps mobile tech to boost consumer experience, save money and hone marketing

Tablets and a business intelligence service is helping a restaurant chain to not only foster more efficient customer point of sales it’s helping gleam valuable…

Webinar to focus on customer traffic, conversion insight

July 2, 2015

Traffic and conversion data can be priceless if a retailer understands how to use it to drive sales, engage with shoppers and boost marketing. An expert will…

Report: Sandwiches still rule menus, homes

July 2, 2015

Roughly 79 percent of all adults have eaten a sandwich in the past seven days, according to data published in the all-new Packaged Facts report, "Sandwiches…

Top customer experience tech honored at ICXSummit15

by Christopher Hall — w, t

The ICX Association earlier this week handed out its 2015 Excellence Awards to 14 winners in the categories of digital signage, kiosk and self-service and…

ComQi Wins Big at the Interactive Customer Experience Industry Excellence Awards

Visually engaging work combined with innovative technology at two highly-regarded sports and health care facilities earned ComQi top honors at the Interactive…

NRA: Expansion likely for restaurant industry

July 1, 2015

The restaurant industry outlook is positive and business owners are optimistic about improving sales in the next several months.

Restaurant group wants feds to revamp proposed overtime policy proposal

July 1, 2015

The proposed new federal overtime rules are not sitting well with the National Council of Chain Restaurants.

Online grocery shopping gaining in popularity among consumers

July 1, 2015

More consumers are jumping online to buy groceries these day, with a 29 percent increase in total online grocery shopping in the past year.

Chik-fil-A scores tops with fast food consumers

July 1, 2015

Think you know what fast food joint is most popular with American consumers? If you guessed Chick-fil-A you get the prize.

Survey: Consumers not too confident regarding retail data security

July 1, 2015

The retail industry is getting poor marks when it comes to secure handling of consumer data, ranking the lowest, along with government agencies, in a new…