Report says most retailers are lagging on omnichannel

October 22, 2014

Overall, the majority of retailers are struggling to implement technologies now regularly expected by consumers, which prevents them from exploring future…

Retail Digital Signage: Do You Buy It?

Brands looking to keep up with the digital age are turning to retail digital signage to power their internal and external communications. Learn more about the…

Jumio intros new scanning tech for mobile retailers

October 21, 2014

BAM Checkout's embeddable product is intended to provide a simple checkout experience by enabling users to bypass nearly all manual key entry when completing a…

Half of US POS terminals will be chip-enabled by end of 2015

October 21, 2014

Massive data breaches in the past year seem to have prodded retailers to take action to curb their potential exposure to losses from fraud.

MasterCard, Zwipe team up to roll out first-ever biometric contactless payment card

October 21, 2014

Biometric authentication replaces PIN entry, enabling cardholders to make contactless payments in any amount, unlike current NFC-enabled payment solutions.

Swirl launches mobile ad exchange

October 20, 2014

According to the company, Swirl’s platform enables retailers and brands to reach consumers with highly relevant content and offers delivered to their…

Almost half of Americans are likely to avoid retailers affected by data breaches

October 20, 2014

This holiday season, almost half of Americans are likely to avoid shopping at stores that were affected by data breaches over the past year.

Showrooming dips, but 'webrooming' surges, according to survey

October 20, 2014

New research in 17 countries shows consumers combining online, in-person shopping for even low-value purchases.

Obama executive order calls for 'BuySecure' initiative

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

An executive order from the president directs the government to lead the way in securing financial transactions and sensitive data — and in pushing toward…

Simon Malls implementing Ziploop mobile shopping app

October 17, 2014

According to the company, Ziploop provides shoppers with an effortless way to organize their shopping activities across all devices, at home or on the go.

Visa, Chase add Apple Pay capabilities for merchants, customers

October 17, 2014

Visa and Chase both announced this week that its customers and merchants will soon have access to Apple Pay. Starting Oct. 20, iPhone 6 or 6 Plus users will be…

Neiman Marcus president named to Under Armour board

October 17, 2014

Under Armour, Inc. has announced that Karen Katz, President and CEO of Neiman Marcus Group LTD LLC, has joined the company's board of directors.

Expect 47% of US terminals to be EMV-enabled by 2016

October 17, 2014

The estimates are based on forecasts provided by acquirers representing approximately 80 percent of U.S. purchase volume.

Respect your customer's time by resolving complaints quickly

by Shep Hyken — CAO, Shepard Presentations

Statistics show that the average adult in the United States spends 364 minutes on the phone every year waiting, and hoping, to talk to someone who can correct…

Shopko expands omnichannel ship-to-store

October 16, 2014

Shopko, a $3 billion retailer that operates 320 stores in 21 states, has announced the rollout of its expanded omnichannel, which it says provides customers…

Outerwall wins software innovation award

October 16, 2014

Outerwall Inc. is the winner of the 2014 Software AG Innovation Award in Digital Enterprise for its enterprise management software.

Nine common mistakes that can wreck your retail business

by Bob Phibbs — CEO, The Retail Doctor

You can't always blame your company's hard times on the economy or the competition. Sometimes, it's a lack of focus on the fundamentals.

ShopKeep adds EMV, NFC acceptance to new reader

October 16, 2014

ShopKeep said its new card reader brings the latest advancement in U.S. payment technology to thousands of merchants.

Whole Foods launches 'Responsibly Grown' produce rating system

October 15, 2014

The new rating system labels fresh fruits, vegetables and flowers as "good," "better" or "best" to help shoppers make more informed choices in the produce and…

Calvin Klein brings interactive shopping experience to Macy's

October 15, 2014

The Calvin Klein Interactive Denim Shopping Assistant is an interactive touch display and sales assistance application developed to support shoppers as they…