RetailMeNot launches iPad app

June 24, 2014

Digital coupon platform RetailMeNot has announced the launch of a tablet app for iPad. The free RetailMeNot Coupons app for iPad is now available in the iTunes…

One in four consumers are victims of card fraud

June 24, 2014

A global fraud study of more than 6,100 consumers across 20 countries has revealed that one in four consumers has been a victim of card fraud in the last five…

Smaller merchants to get more mPOS options with Spindle, RisePay pact

June 24, 2014

Spindle Inc., a provider of mobile commerce solutions, announced it has signed a strategic agreement with RisePay, a developer of payment gateway systems for…

Three common mistakes businesses make with customer experience

by Mike Wittenstein — Customer Experience and Service Designer, Storyminers

There are some common traps in customer experience design that can work in opposition to your goals.

Online course aims to eradicate employees' unsafe computing habits

June 23, 2014

The PCI Security Standards Council has teamed with Security Essentials to create a program designed to help businesses establish a culture of security.

Big wins with Little Data, in four steps

by Bryan Pearson — President, LoyaltyOne

In the rush to Big Data, don't overlook the data you already have. Like small faults, little findings can result in seismic shifts.

Big data, value pricing and fairness

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

Value pricing has long recognized that products and services have different utilities and, consequently, different values for customers.

Lucchese using gamification for employee training

June 23, 2014

Experticity, a platform for building and rewarding expertise in sales associates, has been chosen by footwear retailer Lucchese to elevate associates…

U.K. supermarket plans evening class for self-service checkout

June 20, 2014

The manager at the Attleborough branch of U.K. supermarket chain Sainsbury’s is to hold an evening advice and guidance session, with coffee and biscuits, to…

East of England Co-operative deploys category management solutions from Galleria

June 20, 2014

The largest independent retailer in East Anglia, East of England Co-operative Society, has announced its plans for implementation of category management…

Who are the new consumer majority? Seniors

June 19, 2014

Research and marketing agency Zillner has published the first paper in its four-part series, "All the Wiser: Senior Consumer Insights and Outlook." According…

Retailers using mobile payment platform LevelUp get iBeacon support

by Will Hernandez — Editor, NetWorld Media Group

The Boston-based company says customers increased spend after merchants integrated iBeacon.

Clear Demand, 360pi partner on real-time pricing intelligence

June 19, 2014

Omnichannel retail pricing firm Clear Demand has announced a partnership with 360pi, a provider of competitive price intelligence. Under this joint initiative…

LightSpeed launches cloud analytics for independent retailers

June 19, 2014

Commerce platform LightSpeed has announced the launch of its Advanced Reporting for LightSpeed Cloud. According to the company, this product adds big data…

Report points to the ROI of store remodels

June 18, 2014

A new study, published in the May issue of the American Marketing Association′s Journal of Marketing, points out both the need for and the benefits of store…

Morocco's first duty free stores get a new look

Morocco’s first duty free store operator will continue renovation of its Mohammed V International Airport stores through later this year.

B2B Soft, QLess partner to cut mobile customer wait times

June 18, 2014

B2B Soft, a business-to-business software company specializing in retail management for the wireless/cellular retail industry, has announced a new partnership…

Merchants now can integrate Flint Mobile with QuickBooks Online

June 18, 2014

Flint Mobile Tuesday announced the integration of its no-card-reader mobile payment app with Intuit's QuickBooks Online, expediting end-to-end operations for…

Garden Ridge rebranding all stores to At Home

June 17, 2014

Garden Ridge, a home décor retail chain, has announced that it is investing $20 million to rebrand all stores to the successful At Home brand. According to the…

Alibaba goes boutique: What we can learn from 11Main

Although most retailers don’t have the resources of an Alibaba-sized parent company, we can use key insights from Alibaba’s newest venture to aid our own…