TJ Maxx, Marshalls security employees wearing body cameras

June 13, 2024

Security workers at TJ Maxx and Marshalls stores are wearing body cameras to stem shoplifting and to boost store safety.

Walmart switches from paper shelf labels to digital screens

June 12, 2024

Walmart will now have digital pricing in its aisles as the mega retailer is switching out paper shelf labels for digital price screens.

Are retailers listening to consumers and preparing for the imminent hyper-experiential retail renaissance?

by Rhonda Hiatt — global CEO at Clear, part of M&C Saatchi

Genuine human connection and personal interactions are going to drive retail growth, innovation, and brand loyalty this year and beyond. Brands need a plan to…

Gen Z top gift givers on Father’s Day

June 12, 2024

The Gen Z consumer is the mostly likely to give gifts on Father's Day this year, according to a Numerator survey of 5,500 consumers.

Easy product discovery influences brand perception

June 11, 2024

Finding products in easy fashion has the strongest impact on the perception of a brand, according to the fourth annual Coveo Commerce Industry Report.

Fun.com leader shares customer experience, engagement strategies

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

In this latest episode of the CX Innovator podcast, Dianna Lyngholm, director of creative services and e-commerce at Fun.com, talks with…

Wawa breaks ground on 1st Ohio store

June 11, 2024

Wawa has broken ground on its first Ohio store. The convenience retail store chain, which operates more than 1,050 locations in eight states and D.C., will…

Spirit Halloween already hiring for spooky season

June 10, 2024

Spirit Halloween is hiring 50,000 seasonal employees ahead of the spooky season store openings which number more than 1,500 retail locations in the U.S. and…

eBay drops American Express credit card acceptance

June 10, 2024

eBay will no longer accept American Express credit cards citing the swipe fees charged to merchants.

Star Micronics Introduces the mG-TUDB Series POS Scales with Enhanced USB Connectivity

Industry leader Star Micronics expands its portfolio with the launch of its innovative mG-TUDB series, enhancing point-of-sale (POS) operations with USB-C…

Costco book sales will be holiday sale season only

June 7, 2024

Costco plans to stop selling books all year and will instead limit sales to the holiday sales season.

Walmart refunds overcharged self-checkout customers

June 7, 2024

Walmart is refunding customers impacted by inaccurate self-checkout transactions, according to a report by The U.S. Sun that cited a Bloomberg report.

The Ultimate Buyer’s Guide To Choosing The Right POS Scale For Your Business

This POS scale buyer’s guide aims to simplify the process by outlining the key factors to consider when choosing a scale for your business.

Erewhon taps Legion for workforce management

June 6, 2024

Erewhon, an organic grocer, is deploying the AI-driven workforce management platform from Legion to boost employee experience.

GivexEngageAI Offers New Engagement Strategies

Restaurants need to offer unique selling propositions and exceptional customer service. Loyalty programs, personalized marketing, and consistent customer…

Presented by RetailCustomerExperience.com

Aldi debuts checkout free grocery option in Chicago

June 6, 2024

Supermarket chain Aldi has launched checkout free grocery, called Aldigo, with Grabango, at one location.

Customer satisfaction and loyalty: The key to theme park success

Ultimately, every aspect of the theme park experience should be designed to maximize customer satisfaction. From creating engaging attractions to extending the…

AI plays role in top 10 trends influencing customer experience

June 5, 2024

Artificial intelligence comprises eight out of the 10 top trends influencing customer experience this year.

Nearly every shopper has abandoned an e-commerce cart

June 5, 2024

Nearly every shopper, 95%, has abandoned an e-commerce cart and 62% of shoppers cited high delivery cost as a top reason.

Cantaloupe's Cheq strikes POS deal with Detroit City FC

June 4, 2024

Cantaloupe Inc., a self-service commerce solutions provider, announced a multi-year deal with Detroit City FC to be the exclusive point-of-sale platform at…