At Monster Mini Golf customer experience is all about fun

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

At Monster Mini Golf customers find fun no matter what their age as the entertainment center provides experiences for the entire family. CEO Chris King will be…

The Iconic Century 21 NYC Selects Jesta I.S.’s ERP & Mobile Inventory Management Software to Power its Triumphant Return to Retail

Montreal, QC, Canada – Jesta I.S., a pioneer in the development of transformative enterprise suites for omnichannel retailers, wholesalers and brand…

Target Q1 earnings reflect digital sales growth

May 24, 2024

Retailer Target saw digital comparable sales growth of 1.4% for its first fiscal quarter of 2024, though comparable sales declined 3.7%.

Delivery should be priority for e-commerce retailers

May 23, 2024

The right delivery choices and order tracking features matter more to new and loyal e-commerce shoppers than loyalty programs, perks and payment options. In…

Thriving in the new e-commerce landscape: 4 trends shaping customer experience

by Chris Timmer — Chief Executive Officer, Linnworks

Retailers are collaboratively working with sellers to strategically target specific buyers across websites and channels. This involves a coordinated effort to…

Millennials are the biggest spenders

May 23, 2024

Millennials outspend Gen Z, Gen X and Baby Boomers by more than 30%, according to a Global Voices survey from ESW, a DTC e-commerce company.

Hospitality loyalty rewards portfolios expanding

May 22, 2024

Hotels are expanding the opportunities available to loyalty members, likely in response to increased competition and desire to grow direct bookings and capture…

Save A Lot making customers happy, employees not so much

May 22, 2024

When it comes to the biggest difference between customer satisfaction and employee satisfaction, the top scorer is Save A Lot, according to Glassdoor and the…

Consumer confidence takes a dip in April

May 21, 2024

Consumer confidence dipped in April due and factors included job market discomfort, and consumers ability to make ends meet, according to the Numerator…

Target drops prices on thousands of products

May 21, 2024

Target is lowering regular prices on about 5,000 frequently shopped items over the course of this summer.

The untapped power of checkout: 5 things retailers didn’t know checkout can do

by Peter Karpas — CEO, Bold Commerce

Just because checkout is the last step of the shopping journey doesn’t mean it should be stripped of all its potential to drive revenue and profitability.

Rewards, loyalty points matter to travelers

May 20, 2024

A hefty number of American travelers, 76%, can't imagine taking a trip without using rewards or loyalty program points.

Ulta Beauty taps DoorDash for on-demand delivery

May 20, 2024

Ulta Beauty has expanded its partnership with DoorDash to offer customers on-demand delivery of products from 1,350 stores.

Rocket convenience chain teams with HappyOrNot to fuel customer satisfaction

May 20, 2024

Rocket, the largest privately-held convenience store and gas station chain on the West Coast, has deployed HappyOrNot's feedback management solutions in all…

Consumers showing love for buying direct with brands

May 17, 2024

A fifth (20%) of U.S. consumers are influenced to buy products after encountering ads on a retailer's app, with Millennials (35%) and Gen Z (32%) more likely…

Robots in retail: Automation revolution in play

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Autonomous robots deployed in retail cover millions of square meters a week with inventory scanning robots capturing 26 million images a day. Brain Corp CEO…

Wayfair opening 1st ever physical store May 23

May 17, 2024

Wayfair is moving from being an online retailer to being an omnichannel retailer in launching its first physical brand store location.

The Home Depot offers moving hub for military families

May 17, 2024

The Home Depot has built a military moving hub to help military families dealing with the many relocations typical in a military career

Fender teams with Bluecore to drive customer growth, retention

May 16, 2024

American guitar and amplifier maker Fender Musical Instruments Corp. is partnering with Bluecore, a retail shopper identification and customer movement…

April retail sales reflect selective purchasing

May 16, 2024

Retail sales were moderated in April, reflecting that pace of spending is due to consumers being selective, according to the National Retail Federation.